Tealeaf

SAN FRANCISCO, CA -- (Marketwire) -- 01/17/12 -- As the wrapping paper hits recycling bins and retailers congratulate each other for a record online shopping season, Tealeaf, the leader of online customer experience management (CEM) software, reminds retail executives that they likely still have much room for improvement ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 10/26/11 -- Tealeaf®, the leader in online customer experience management (CEM) software, today announced the results of a Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Tealeaf. The study reveals the financial and business benefits achieved by organizations ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 09/27/11 -- Tealeaf®, the leader in online customer experience management (CEM), announced today that Swanson Health Products is using Tealeaf solutions to enhance a seamless and satisfying cross-channel experience for its website customers. As part of a corporate-wide commitment to customer-centricity, Swanson ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 07/18/11 -- Tealeaf®, the leader in online customer experience management (CEM) software, today announced CEM training events in New York City, Chicago and San Francisco with hundreds of customer from around the globe participating. For the first time at the Tealeaf Regional User ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 07/12/11 -- Tealeaf®, the leader in online customer experience management (CEM) software, today announced that Dollar Bank, the largest independent mutual bank in the United States, is using Tealeaf to make significant improvements to its online experience. Empowered by Tealeaf's real-time insight ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 06/22/11 -- Key Messages: 18 percent of companies rate their understanding of the overall online customer experience as "poor" 55 percent believe bad navigation is both the most common and serious problem plaguing customers 95% of respondents that are using session replay technology find it ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 05/24/11 -- Tealeaf®, the leader in online customer experience management (CEM) software, announced today it has expanded its executive team with the appointment of Jawahar Malhotra as Vice President of Engineering. In this role, Jawahar will be responsible for managing Tealeaf's engineering staff ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 03/29/11 -- Key Message Points: Regardless of the platform shift from traditional desktop or laptop computer to mobile device, consumers are still having challenging experiences and encountering struggles when conducting transactions online. More than four in five U.S. adults who have conducted an online transaction ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 02/28/11 -- Tealeaf, the leader in online customer experience management (CEM) software, today announced that the company will present at the 2011 Pacific Crest Emerging Technology Summit on March 2, 2011 in San Francisco, CA. Summit attendees will gain insight into emerging technology ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 10/19/10 -- Tealeaf® announced today that U-Haul International, Inc., the leader in self-moving and self-storage, is using Tealeaf's Customer Experience Management solutions to optimize its online channels and enhance the shopping experiences of its customers. With the real-time visibility provided by Tealeaf, ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 09/27/10 -- Tealeaf®, the leader in online customer experience management (CEM) software, today announced the results of its commissioned survey of Online Transactions, conducted online by Harris Interactive®. The survey found that retailers who operate in the online channel may have lost more ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 11/19/09 -- Tealeaf, the leader in online Customer Experience Management software (CEM), today announced the conclusion of its Executive Advisory Council (EAC) Annual Meeting -- established as a forum for the exchange of ideas among its customers and for these leading companies to continue providing valuable product ... read more

SAN FRANCISCO, CA -- (Marketwire) -- 08/31/09 -- Tealeaf® today announced that CableOrganizer.com, a premier cable and wire management-related product vendor, is relying on an integrated ecommerce optimization solution that combines Tealeaf's online Customer Experience Management (CEM) software with Google Analytics(TM) Web analytics service, using Tealeaf cxConnect for Web Analytics. The powerful integration provides ... read more