Thursday, May 24, 2012 Last update: 4:03 PM
U.S. Technology Company News from the Inside
Jacada
News articles for Jacada:
Tuesday, February 14, 2012
- Customer Satisfaction and Agent Productivity Top Call Center ChallengesThe barometer of dissatisfaction for consumers when calling into a contact center has been rising steadily over the last few years despite all of the tools, checks and ... read more
Thursday, January 26, 2012
- Jacada Receives Customer Interaction Solutions® Magazine’s 2011 Product of the Year AwardJacada, Inc. announced today that TMC, a global, integrated media company, has named Jacada Workspace Agent Desktop as a Customer Interaction Solutions ... read more
Tuesday, November 29, 2011
- Four Leading Telecommunications Companies Reduce Contact Center Operational Costs by Millions through Jacada SolutionsFour of the world’s leading telecommunications companies have selected Jacada Ltd. (Nasdaq: JCDA), a leading provider of customer experience management, to simplify agent tasks, reduce new hire training ... read more