AltiGen Makes a Difference in the Lives of Children With a Charitable Donation to the Child Abuse Prevention Center
SAN JOSE, CA -- (Marketwire) -- 07/22/10 -- AltiGen Communications, Inc. (OTCQX: ATGN) (PINKSHEETS: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, has helped The Child Abuse Prevention Center increase response time to abused children by donating one-hundred IP phones and its latest IP telephony software, MaxCS. The Child Abuse Prevention Center is Orange County's leading not-for-profit organization which focuses exclusively on the prevention of child abuse. Their early intervention programs work to prevent child abuse before it occurs and has a well-documented record of strengthening and improving parent-child relationships.
The devastating effects of child abuse are life-long and have generational consequences. The Child Abuse Prevention Center believes that by providing clients with the necessary tools to be successful parents, they will continue to break the generational cycle of child abuse. Since 1983, the Child Abuse Prevention Center has built its foundation on innovative in-home prevention programs for families at-risk of abuse. In the last year alone, the Prevention Center has helped over 15,000 children, 3,800 parents and 4,300 families.
As a not-for-profit organization the Child Abuse Prevention Center operates on donations and support from generous individuals and businesses. To run efficiently, businesses today rely a great deal on technology and the Child Abuse Prevention Center is no exception. In dealing with Child Abuse, timing is crucial and could make a life or death difference in the lives of children every day. The Child Abuse Prevention Center struggled with their legacy PBX phone system which eventually resulted in many communications problems such as disconnected calls, missed voicemails and more. AltiGen took action and donated their latest telephony communications platform -- MaxCS with unlimited access to software and support.
"The Unified messaging aspect of our new AltiGen MaxCS platform has been an unbelievable tool in increasing our response time to abuse cases," stated Executive Director for the Child Abuse Prevention Center, Scott Trotter. "Typically case approval can take two to three weeks. However, with AltiGen's intuitive software clients we are able to easily send crucial voicemails and call recordings to county officials and append the files with our own case worker voice notes. The first time we used this feature we were able to get approval to help a victim of abuse within hours as opposed to days or weeks. We are grateful for AltiGen's generosity and are even more excited about the prospect of reaching out to more clients in a prompt manor."
"We are honored to be able to reach beyond business decisions based on productivity and cost savings and do what we can to make a difference in the lives of abused children," said AltiGen Vice President of Sales, Mike Plumer. "As an industry leader in software-based unified communications we help many different organizations achieve success in different ways. This is a special case where we are pleased we can reach out and help those that need it most."
On August 16th, the Child Abuse Prevention Center is hosting its 9th Annual Charity Golf Classic at El Niguel Country Club in Laguna Niguel, CA. For more information regarding this event or for general ways to donate or get involved in preventing child abuse please visit www.brightfutures4kids.org.
About AltiGen Communications
AltiGen Communications, Inc. (OTCQX: ATGN) is a leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions. Having more than 10,000 customers around the world, AltiGen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. AltiGen's worldwide headquarters is in Silicon Valley, California, with international operations based in Shanghai, China. Local sales, service and support are provided by AltiGen's worldwide network of over 200 certified partners. For more information, call 1-888-ALTIGEN or visit the web site at www.altigen.com.