MANSFIELD, MA -- (Marketwire) -- 08/10/10 -- IneoQuest Technologies, Inc., the global leader of intelligent video quality and service assurance, announced today that Technology Marketing Corporation (TMC) has named IQDialogue MSO VOD, as a recipient of a 2009 Communications Solutions Product of the Year Award, as a result of its ability to assist service providers in controlling operational costs and meeting subscriber demand.
Today, multi-system operators (MSOs) are challenged with managing the complex technology behind today's video-on-demand (VOD) service and often lack a uniform method of gathering, analyzing and correlating data across various systems to pinpoint the cause of service issues. IneoQuest's IQDialogue MSO VOD provides operators with an easy-to-understand, holistic view of their VOD service. As a result, they are able to locate and troubleshoot in real-time the exact cause of service issues associated with ordering, streaming and viewing VOD programs before it impacts the subscriber quality of experience (QoE) and MSO quality of service (QoS).
"As a Company, we recognized that the success of high-quality VOD services directly impacts cable provider's ability to capture new subscribers while retaining satisfied ones," said Gino Dion, vice president of strategic solutions at IneoQuest. "With IQDialogue MSO VOD, we wanted to enable customers to automate the process for real-time alarming and perform data correlation for better troubleshooting in order to improve the overall subscriber VOD experience. We are proud to receive recognition for this innovative solution by a reputable organization like TMC."
The Communications Solutions Product of the Year Award recognizes the vision, leadership and thoroughness that are characteristics of the prestigious award.
IneoQuest, the global leader of intelligent video quality and service assurance, delivers award-winning solutions to help cable, satellite, telecommunications and broadcast providers improve quality of service (QoS), quality of experience (QoE), and control operational costs. Leading video providers rely on IneoQuest's pioneering methods and metrics to ensure delivery of all video services including 3D TV, adaptive multi-rate streaming and video on demand (VOD) to any fixed or mobile screen.
Headquartered in Mansfield, Massachusetts, IneoQuest has sales operations in the North American, European, Asian and Latin American regions. More information is available at www.IneoQuest.com.
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