SAN DIEGO--- Abovehealth Appoints New Vice President of Client Services; Joseph Lacaria Brings More Than Two Decades of IT and H
Abovehealth(R), a leading eHealth solution provider, today announced the appointment of Joseph Lacaria as Vice President of Client Services. In this key role, Lacaria will be responsible for client account management, project management, customer support, and product training. With extensive experience interfacing with clients and formulating their needs into actionable items for technical team members, Lacaria will play an integral role in shaping the company's product implementation process.
"Joe has a deep understanding of the managed healthcare market and brings hands-on software development experience that relates to the ongoing needs of our clients," said Jack Johnson, CEO for Abovehealth. "He is a service-oriented, effective communicator who builds strong relationships with customers, while carefully managing their expectations. We are thrilled to add him to the Abovehealth management team."
Lacaria brings more than 20 years of experience in the information technology industry to his new position. Prior to joining Abovehealth, he was Director of Product Management at MedImpact Healthcare Systems. His experience includes managing all aspects of IT services including software development, IT operations, client services, product management, and building professional services organizations across the United States and in Europe. For the last five years he has focused on complex web-based software development and support of healthcare transactional systems that process half a million claims per day.
"I believe Abovehealth is uniquely positioned as the market leader in providing eHealth solutions for health plans," remarked Lacaria. "Its web portal platform squarely addresses the key needs of health plans to achieve regulatory compliance, reduce operating costs by encouraging self-service, and compete effectively in the marketplace through increased collaboration with all constituents."
Lacaria holds a Bachelor of Science degree in Information Systems Management from the University of Maryland.
About Abovehealth
Founded in 2001, Abovehealth is a leading eHealth solution provider. Abovehealth maximizes value by combining strong, effective client service with a powerful web-portal product that addresses the needs of all health plan constituents: members, providers, employers, and brokers. Integrating seamlessly with existing claims and administrative systems, Abovehealth replaces costly manual and paper-driven transactions with automated workflow processes, real-time transactions, interactive communications, and personalized content. The company has made agreements with more than a dozen healthcare organizations, representing more than 5 million member lives. For more information, call 866-837-4538 or visit www.abovehealth.com.