Saturday, May 26, 2012 Last update: Yesterday, 6:04 PM
U.S. Technology Company News from the Inside

CORRECTING and REPLACING TimeTrade Achieves Record Growth in 2011

Companies mentioned in this article: TimeTrade

BOSTON -- (BUSINESS WIRE) -- In the bulleted list following the fifth graph the bullet that read "Franklin Templeton Investments" has been removed.

Corrected release reads:

TIMETRADE ACHIEVES RECORD GROWTH IN 2011

Revenue from cloud-based business doubles, driven by increasing demand from retail, financial services, information & B2B services market segments

TimeTrade® (www.timetrade.com), the global market leader in online appointment scheduling for business, today announced that 2011 represented record growth with revenue from new business more than doubling vs. 2010. Accelerated business momentum was seen across the organization with strong customer renewal rates, and the addition of an impressive roster of new customers from a widening range of markets (from retail to financial services, as well as business-to-business information solutions).

Evidence of marketing and product development momentum was shown in increased revenues, brand recognition, as well as the introduction of a range of new product and service offerings in 2011, including new and improved “click to schedule” solutions for organizations from multinational corporations to workgroups, as well as for individual professionals.

Looking back on the company’s success in 2011, Ed Mallen, CEO, TimeTrade said: “TimeTrade’s saw record sales growth in 2011. Businesses growing, imperative to deliver an improved customer experience, drove significant increased demand for our products. Prospects and customers tell us that TimeTrade’s “click to schedule” capabilities make a significant contribution toward improving client-to-company interactions, which in turn drives improvements in conversion and retention, as well as increasing average order size and revenue. And by introducing TimeTrade solutions for mobile phones and tablets, enterprise software suites, and marketing automation platforms, we’ve expanded our offerings to new, growing markets. We expect this rate of momentum to continue in 2012.”

Founded in 1999, TimeTrade is the world’s most widely deployed online appointment scheduling solution. It is integrated into the sales/marketing/service processes of thousands of businesses, educational institutions, non-profits, and government agencies. In the retail market alone, TimeTrade is used at 10,000+ retail locations.

New companies that joined TimeTrade’s roster of world-class customers include:

  • Constant Contact
    Industry-leading provider of email marketing, online survey & event marketing tools
  • Thomson Reuters – Westlaw
    One of the primary online legal research services for legal professionals in the U.S.
  • Clarks (C. and J. Clark International Ltd)
    International shoe manufacturer and retailer personal shopping service
  • TheLadders.com
    Leading online recruitment solution for professional talent ($100K+)
  • Harmony Information Systems Inc.
    Integrated management solutions for home & community-based health care
  • SONY STYLE USA
    Official store for SONY: global manufacturer of audio, video, communications & IT products

“We’ve found TimeTrade is a powerful tool to engage with prospects and clients, which lets them decide when THEY want to meet with us,” said Michael DiPietro VP for HealthcareSource (www.healthcaresource.com), provider of talent management software to 1,700+ U.S. hospitals. “Visitors to our website just click on a button asking, “Want a 15 minute conversation?” – then fill out a short form to pick a day and time that works for them to talk with one of our representatives.”

About TimeTrade

As the world’s most widely deployed and used online appointment scheduling provider TimeTrade increases sales and customer satisfaction through proven cloud-powered solutions that make it easy for customers and prospects to connect and converse with the right people inside a company. Its solutions power real-time, rule-based appointment scheduling across team members, locations, and timeslots to set the meetings that drive business. For more than a decade, Fortune 500 companies have deployed TimeTrade Appointment CRM solutions to help them better engage, interact with, and satisfy their customers. The TimeTrade Cloud platform integrates easily with enterprise sales, marketing, service, CRM, and business process management systems to accelerate bottom-line business results and drive inbound sales, while enhancing customer experience and loyalty. TimeTrade’s proven appointment scheduling solutions help brand-name retailers and other customer-focused organizations organize, automate and synchronize appointment setting across the entire customer lifecycle, and helps company reps act on customer interest, 24x7x365, anywhere, anytime. http://www.timetrade.com.


Copyright © Business Wire 2012
Contact:

TimeTrade
Patrick Rafter, 617-901-2697
prafter@timetrade.com