HUNTINGTON BEACH--- FireScope President Mark Lynd Launches Blog Series on BSM

FireScope, a revolutionary Business Services Management (BSM) company dedicated to simplifying IT operations for companies of all sizes, today announced that FireScope President Mark Lynd will post a series of blogs on “The Evolution of Business Service Management.” The blog series, which began on October 14, 2007 can be found at http://www.technologysnapshots.com.

“I've been getting a lot of questions about business service management, and a lot of these questions seem to have common points of confusion,” said Lynd, chief architect of the FireScope BSM solution and holder of CISSP - ISSAP, ISSMP, PMP and CEH certifications. “This blog series is an effort to clear up the confusion and discuss key concepts, best practices, and innovations around BSM and point out critical elements that need to be addressed when considering BSM.”

The series began with definitions, fundamentals and early history regarding BSM’s evolution out of monitoring and network management, and will cover the blueprint and concepts for improving IT operations using BSM. The series will include answers to frequently asked questions and discuss ways to limit areas of confusion, noting best practices, innovations, and helpful tips for success. The following summary highlights the subject matter the blog will cover:

* The definition of BSM; introduction to BSM fundamentals

* Early history regarding BSM’s evolution out of monitoring and network management

* BSM blueprint and concepts for improving IT operations

* Key factors when choosing a BSM solution

* BSM best practices and innovations

* Frequently asked questions about BSM

* Final Thoughts about BSM

FireScope is known for delivering a revolutionary BSM solution whose key features include simplicity and flexibility. These attributes are exemplified in features such as user-customizable dashboards; a drag-and-drop report designer; technology-agnostic data collection which results in the ability to collect performance, availability and business metric data from any networked asset; and an extensive menu of built-in portlets such as Google Maps, Google Gadgets, collaboration tools, multiple visualization portlets to view current and trending conditions of any aspect of IT operations; and more.

About Mark Lynd, President of FireScope

During Mark's 20+ years in technology, he was named an Ernst & Young’s "Entrepreneur of Year – Southwest Region" finalist, presented the Doak Walker Award on ESPN and has been covered by numerous publications including Wall Street Journal, Information Week, eWeek, CIO Magazine, CSO Magazine and numerous others. He also served honorably in the United States Army's 3rd Ranger Battalion and the 82d Airborne.

About FireScope

FireScope, Inc. offers a pioneering Business Service Management (BSM) solution that is revolutionizing how businesses conduct IT operations. The single-solution product, built from industry-proven open-source programs and integrated into an easy to use, Web-based dashboard, provides actionable business intelligence on the health and security of all critical IT assets. FireScope, able to aggregate information from twenty to thousands of networked assets, also includes collaboration tools and an extremely flexible real-time analytics engine. FireScope, Inc. is headquartered in Huntington Beach, California. To learn more about FireScope and its advanced BSM solutions, visit www.firescope.com.