SCHAUMBURG, Ill. -- (BUSINESS WIRE) -- Motorola Solutions, Inc. (NYSE: MSI), a leading provider of mission-critical communication solutions and services for enterprise and government customers, is working with Best Buy Canada and Future Shop, Canada’s first electronics retailers to roll out fully integrated, enterprise mobile point of sale (mPOS) solutions. Both companies today announced they have improved customer service and staff productivity at a number of stores with the implementation of tablet-based mPOS technology.
Best Buy Canada and Future Shop are leveraging new mPOS applications coupled with devices, like Motorola’s ET1 enterprise tablet, to empower their retail associates to help customers from the beginning to the end of their shopping experience. Associates can handle more tasks, manage purchase transactions from anywhere in the store and in the future, plan to leverage omni-channel retail strategies like having out-of-stock items shipped to customers’ homes or stores to meet their needs more effectively.
John Kenney, executive vice president, Business Development, Stella Nova
“The latest mPOS solutions combine scanning, signature capture and payment technology, empowering sales associates to engage directly with customers and meet their increasing demands. A growing number of retailers like Best Buy Canada and Future Shop are taking advantage of this new tool, arming sales associates with handheld devices to provide increased coverage, line busting, and full mPOS with payment on the store floor.”
Girish Rishi, senior vice president, Enterprise Solutions, Motorola Solutions
“Allowing an associate to stay by a customer’s side and answer questions, order out-of-stock merchandise for direct delivery and reinforce his or her purchasing decision increases the likelihood of closing that sale. The new level of responsiveness mPOS delivers makes the shopping experience more personal and interactive. By eliminating the walk to the register, mPOS solutions can help save sales and build brand loyalty.”
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Motorola Solutions is a leading provider of mission-critical communication solutions and services for enterprise and government customers. Through leading-edge innovation and communications technology, it is a global leader that enables its customers to be their best in the moments that matter. Motorola Solutions trades on the New York Stock Exchange under the ticker “MSI.” To learn more, visit www.motorolasolutions.com. For ongoing news, please visit our media center or subscribe to our news feed.
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