SAN RAMON, Calif. -- (BUSINESS WIRE) -- Five9 client Jessica Main, director of client relations at Straight Forward, is a speaker on the topic of “Exploiting the Cloud’s Flexibility to Compete with Goliaths” at the IQPC Call Center Week Summit, January 22-25, 2013, at the Renaissance Hotel at SeaWorld in Orlando, Florida. Five9 will also have an exhibit booth at the event.
|Who:||Five9 client Jessica Main, director of client relations, Straight Forward|
IQPC Call Center Summit Presentation, “Exploiting the Cloud’s Flexibility to Compete with Goliaths.”
Jessica Main will share how a startup, outsourced contact center service provider overcame enterprise capability, telephony, reporting, and management challenges to flourish—by combining a unique service philosophy with cloud-based contact center software.
|When:||Wednesday, January 23, 2013 at 1:30 p.m. ET|
|Where:||Renaissance Hotel at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida|
For more information about the IQPC Call Center Summit in Orlando, click here.
Five9 is the largest pure cloud contact center software provider with more than 1,600 customers and facilitating more than three billion calls per year. The Five9 Virtual Contact Center and Predictive Dialer are revolutionizing the contact center industry, bringing the power of the cloud to customer service and sales organizations around the globe. The company gives enterprises of all sizes access to sophisticated and innovative contact center solutions quickly, at a cost of ownership far lower than traditional premise-based solutions. For more information on Five9, please visit www.five9.com or call 1-800-553-8159.