Sunday, May 19, 2013 Last update: 5:34 AM
Company Tech News as it Breaks

Salesforce.com Announces Fiscal 2013 Fourth Quarter and Full Year Results

Companies mentioned in this article: Salesforce.com

SAN FRANCISCO, Feb. 28, 2013 /PRNewswire/ -- Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced results for its fiscal fourth quarter and full fiscal year ended January 31, 2013.

(Logo: http://photos.prnewswire.com/prnh/20050216/SFW105LOGO)

"Salesforce.com had a spectacular finish to its fiscal year. We delivered more than $3 billion in revenue and constant currency revenue growth of 37%," said Marc Benioff, Chairman and CEO, salesforce.com. "Salesforce.com continues to be the fastest growing top ten enterprise software company in the world."

Salesforce.com delivered the following results for its fiscal fourth quarter and full fiscal year 2013:

Revenue: Total Q4 revenue was $835 million, an increase of 32% on a year-over-year basis. Subscription and support revenues were $785 million, an increase of 32% on a year-over-year basis. Professional services and other revenues were $49 million, an increase of 31% on a year-over-year basis.

For the full fiscal year 2013, the company reported revenue of $3.05 billion, an increase of 35% from the prior year. Subscription and support revenues were $2.87 billion, an increase of 35% on a year-over-year basis. Professional services and other revenues were $181 million, an increase of 29% on a year-over-year basis.

Earnings per Share: Q4 GAAP net loss per share was ($0.14), and non-GAAP diluted earnings per share was $0.51. The company's non-GAAP results exclude the effects of $108 million in stock-based compensation expense, $21 million in amortization of purchased intangibles, and $6 million in net non-cash interest expense related to the company's convertible senior notes, and is based on a non-GAAP tax rate of approximately 29%. GAAP EPS calculations are based on a basic share count of approximately 145 million shares. Non-GAAP EPS calculations are based on approximately 153 million diluted shares outstanding during the quarter, including approximately five million shares associated with the company's convertible senior notes.

For the full fiscal year 2013, GAAP net loss per share was ($1.92), and non-GAAP diluted earnings per share was $1.63. The company's non-GAAP results exclude the effects of $379 million in stock-based compensation, $149 million related to the one-time tax valuation allowance established in the fiscal third quarter, $88 million in amortization of purchased intangibles, and $24 million in net non-cash interest expense related to the convertible senior notes, and is based on a non-GAAP tax rate of approximately 33%. GAAP EPS calculations are based on a basic share count of approximately 141 million shares. Non-GAAP EPS calculations are based on approximately 149 million diluted shares outstanding during the year, including approximately four million shares associated with the company's convertible senior notes.

Cash: Cash generated from operations for the fiscal fourth quarter was $282 million, an increase of 17% on a year-over-year basis. For the full fiscal year 2013, operating cash flow totaled $737 million, up 25% year-over-year. Total cash, cash equivalents and marketable securities finished the quarter at $1.8 billion.

Deferred Revenue: Deferred revenue on the balance sheet as of January 31, 2013 was $1.86 billion, an increase of 35% on a year-over-year basis. Current deferred revenue increased by 39% year-over-year to $1.80 billion, benefited in part by longer invoice durations. Non-current deferred revenue decreased by 27% year-over-year to $64 million. Unbilled deferred revenue, representing business that is contracted but unbilled and off balance sheet, ended the fourth quarter at approximately $3.5 billion, up from approximately $2.2 billion at the end of the fiscal 2012.

As of February 28, 2013, salesforce.com is initiating revenue and EPS guidance for its first quarter of fiscal year 2014, and initiating EPS guidance for its full fiscal year 2014. In addition, the company is raising its full fiscal year 2014 revenue guidance previously provided on November 20, 2012.

Q1 FY14 Guidance: Revenue for the company's first fiscal quarter is projected to be in the range of $882 million to $887 million, an increase of 27% to 28% year-over-year.

GAAP net loss per share is expected to be in the range of ($0.44) to ($0.42), while diluted non-GAAP EPS is expected to be in the range of $0.40 to $0.42. The non-GAAP estimate excludes the effects of stock-based compensation expense, expected to be approximately $113 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $24 million, and net non-cash interest expense related to the convertible senior notes, expected to be approximately $7 million. EPS estimates assume a GAAP tax rate of approximately negative 59%, which reflects the estimated quarterly change in the tax valuation allowance, and a non-GAAP tax rate of approximately 35%. The GAAP EPS calculation assumes an average basic share count of approximately 147 million shares, and the non-GAAP EPS calculation assumes an average fully diluted share count of approximately 158 million shares.

Full Year FY14 Guidance: Revenue for the company's full fiscal year 2014 is projected to be in the range of $3.82 billion to $3.87 billion, an increase of 25% to 27% year-over-year.

For the company's full fiscal year 2014, GAAP net loss per share is expected to be in the range of ($1.22) to ($1.18) while diluted non-GAAP EPS is expected to be in the range of $1.93 to $1.97. The non-GAAP estimate excludes the effects of stock-based compensation expense, expected to be approximately $503 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $85 million, and net non-cash interest expense related to the convertible senior notes, expected to be approximately $27 million. EPS estimates assume a GAAP tax rate of approximately negative 54%, which reflects the estimated annual change in the tax valuation allowance, and a non-GAAP tax rate of approximately 35%. Due to the tax valuation allowance, however, the GAAP tax rate could be volatile and is therefore difficult to forecast. The GAAP EPS calculation assumes an average basic share count of approximately 150 million shares, and the non-GAAP EPS calculation assumes an average fully diluted share count of approximately 161 million shares.

The following is a per share reconciliation of GAAP EPS to non-GAAP diluted EPS guidance for the first quarter and full fiscal year:


                                    Fiscal 2014
                                    -----------
                                        Q1               FY2014
                                        ---              ------

    GAAP EPS Range*                ($0.44) - ($0.42)  ($1.22) - ($1.18)
    Plus
    Amortization of purchased
     intangibles                               $0.15              $0.53
    Stock-based expense                        $0.71              $3.13
    Amortization of debt discount,
     net                                       $0.04              $0.17
    Less
    Income tax adjustments**                  $(0.06)            $(0.68)
                                              ------             ------
    Non-GAAP diluted EPS               $0.40 - $0.42      $1.93 - $1.97

    Shares used in computing basic
     net income per share
     (millions)                                  147                150
    Shares used in computing
     diluted net income per share
     (millions)                                  158                161

    * For Q1 & FY14 GAAP EPS loss,
     basic number of shares used
     for calculation
    ** The company's non-GAAP tax
     provision excludes the tax
     effects of expense items
     described above and certain
     tax items not directly related
     to the current fiscal year's
     ordinary operating results.
     Examples of such tax items
     include, but are not limited
     to, changes in the valuation
     allowance related to deferred
     tax assets, certain
     acquisition-related costs and
     unusual or infrequently
     occurring items.

Quarterly Conference Call

Salesforce.com will host a conference call to discuss its fourth quarter and full fiscal year 2013 results at 2:00 p.m. Pacific Time today. A live audio webcast of the conference call, together with detailed financial information, can be accessed through the company's Investor Relations Web site at http://www.salesforce.com/investor. In addition, an archive of the audiocast can be accessed through the same link. Participants who choose to call in to the conference call can do so by dialing domestically 866-901-SFDC or 866-901-7332 and internationally at +1 706-902-1764, passcode 94902754. A replay will be available at 800-585-8367 or +1 855-859-2056, passcode 94902754, until midnight (Eastern Time) March 28, 2013.

About salesforce.com

Founded in 1999, salesforce.com is the enterprise cloud computing leader. Salesforce.com's social and mobile cloud technologies enable companies to transform into customer companies by connecting with their customers, employees, partners and products in entirely new ways. Based on salesforce.com's real-time, multitenant architecture, the company's apps and platform revolutionize the way companies sell, service, market and innovate.

    --  Grow your business with the #1 sales app, Salesforce Sales Cloud
    --  Deliver amazing customer service with the #1 service app, Salesforce
        Service Cloud
    --  Listen, engage, advertise and measure social marketing with the #1
        social marketing app, Salesforce Marketing Cloud
    --  Build and deliver social and mobile apps with the Salesforce Platform,
        and extend success with the world's leading enterprise app marketplace,
        the AppExchange

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE

Non-GAAP Financial Measures: This press release includes information about non-GAAP EPS and non-GAAP tax rates (collectively the "non-GAAP financial measures"). Non-GAAP EPS estimates exclude the impact of the following non-cash items: stock-based compensation, amortization of acquisition-related intangibles, and the net amortization of debt discount on the company's convertible senior notes, as well as certain one-time, non-cash tax charges and other income tax adjustments. The purpose of the non-GAAP tax rate is to quantify the excluded tax adjustments and the tax consequences associated with the above excluded non-cash expense items. These non-GAAP estimates are not measurements of financial performance prepared in accordance with U.S. generally accepted accounting principles. The method used to produce non-GAAP financial measures is not computed according to GAAP and may differ from the methods used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP.

The primary purpose of these non-GAAP measures is to provide supplemental information that may prove useful to investors who wish to consider the impact of certain non-cash items on the company's operating performance. Non-cash stock-based compensation, amortization of acquisition-related intangible assets, and the net amortization of debt discount on the company's convertible senior notes are being excluded from the company's FY13 and FY14 financial results because the decisions which gave rise to these expenses were not made to increase revenue in a particular period, but were made for the company's long-term benefit over multiple periods. While strategic decisions, such as those to issue stock-based compensation, acquire a company, or issue convertible senior notes, are made to further the company's long-term strategic objectives and impact the company's statement of operations under GAAP measures, these items affect multiple periods and management is not able to change or affect these items in any particular period. As such, supplementing GAAP disclosure with non-GAAP disclosure using the non-GAAP measures provides management with an additional view of operational performance by excluding expenses that are not directly related to performance in any particular period, and management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance.

In addition, the majority of the company's industry peers report non-GAAP operating results that exclude certain non-cash or non-recurring items, such as certain one-time charges. As significant unusual or discrete events occur, such as the valuation allowance against the company's deferred tax assets, the results may be excluded in the period in which the events occur. Management believes that the provision of supplemental non-GAAP information will enable a more complete comparison of the company's relative performance.

Specifically, management is excluding the following items from its non-GAAP EPS for Q4 and FY13 and its non-GAAP estimates for Q1 and FY14:

    --  Stock-Based Expenses:  The company's compensation strategy includes the
        use of stock-based compensation to attract and retain employees and
        executives.  It is principally aimed at aligning their interests with
        those of our stockholders and at long-term employee retention, rather
        than to motivate or reward operational performance for any particular
        period.  Thus, stock-based compensation expense varies for reasons that
        are generally unrelated to operational decisions and performance in any
        particular period.
    --  Amortization of Purchased Intangibles:  The company views amortization
        of acquisition-related intangible assets, such as the amortization of
        the cost associated with an acquired company's research and development
        efforts, trade names, customer lists and customer relationships, as
        items arising from pre-acquisition activities determined at the time of
        an acquisition.  While these intangible assets are continually evaluated
        for impairment, amortization of the cost of purchased intangibles is a
        static expense, one that is not typically affected by operations during
        any particular period.
    --  Amortization of Debt Discount:  Under GAAP, certain convertible debt
        instruments that may be settled in cash (or other assets) on conversion
        are required to be separately accounted for as liability (debt) and
        equity (conversion option) components of the instrument in a manner that
        reflects the issuer's non-convertible debt borrowing rate.  Accordingly,
        for GAAP purposes we are required to recognize imputed interest expense
        on the company's $575 million of convertible senior notes that were
        issued in a private placement in January 2010.  The imputed interest
        rate is approximately 5.9%, while the actual coupon interest rate of the
        notes is 0.75%.  The difference between the imputed interest expense and
        the coupon interest expense, net of the interest amount capitalized, is
        excluded from management's assessment of the company's operating
        performance because management believes that this non-cash expense is
        not indicative of ongoing operating performance.  Management believes
        that the exclusion of the non-cash interest expense provides investors
        an enhanced view of the company's operational performance.
    --  One-time Tax Charge: As a result of the company assessing the
        realizability of its deferred tax assets, in the fiscal third quarter
        the company recorded a one-time, non-cash charge to income tax expense
        to establish a valuation allowance against a significant portion of
        those assets. The company applied significant judgment as part of this
        analysis including considering the company's past operating results,
        cumulative losses and forecasts of future taxable income.  As part of
        establishing a valuation allowance with respect to the company's
        deferred tax assets, the company will assess and record any necessary
        quarterly changes to the valuation allowance and the corresponding
        income tax expense or benefit.  Management believes that the exclusion
        of this non-cash charge is appropriate to provide investors with a
        better view of the company's operational performance.
    --  Income Tax Effects and Adjustments: The company's non-GAAP tax provision
        excludes the tax effects of expense items described above and certain
        tax items not directly related to the current fiscal year's ordinary
        operating results.  Examples of such tax items include, but are not
        limited to, changes in the valuation allowance related to deferred tax
        assets, certain acquisition-related costs and unusual or infrequently
        occurring items.  Management believes the exclusion of these income tax
        adjustments provides investors with useful supplemental information
        about the company's operational performance

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about expected GAAP and non-GAAP financial results for the first fiscal quarter and the full fiscal year of 2014, including revenue, net loss, EPS, expected revenue run rate, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles and debt discount, non-cash interest expense, shares outstanding, and deferred tax asset valuation allowances. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include - but are not limited to - risks associated with possible fluctuations in the company's financial and operating results; the company's rate of growth and anticipated revenue run rate, including the company's ability to convert deferred revenue and unbilled deferred revenue into revenue and, as appropriate, cash flow, and the continued growth and ability to maintain deferred revenue and unbilled deferred revenue; errors, interruptions or delays in the company's service or the company's Web hosting; breaches of the company's security measures; the financial impact of any previous and future acquisitions; the nature of the company's business model; the company's ability to continue to release, and gain customer acceptance of, new and improved versions of the company's service; successful customer deployment and utilization of the company's existing and future services; changes in the company's sales cycle; competition; various financial aspects of the company's subscription model; unexpected increases in attrition or decreases in new business; the emerging markets in which the company operates; unique aspects of entering or expanding in international markets, the company's ability to hire, retain and motivate employees and manage the company's growth; changes in the company's customer base; technological developments; regulatory developments; litigation related to intellectual property and other matters, and any related claims, negotiations and settlements; unanticipated changes in the company's effective tax rate; fluctuations in the number of shares we have outstanding and the price of such shares; foreign currency exchange rates; collection of receivables; interest rates; factors affecting our deferred tax assets and ability to value and utilize them, including the timing of when we once again achieve profitability on a pre-tax basis; the risks and expenses associated with the company's real estate and office facilities space; and general developments in the economy, financial markets, and credit markets.

Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including the company's Form 10-K that will be filed for the fiscal year ended January 31, 2013. These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2013 salesforce.com, inc. All rights reserved. Salesforce, Sales Cloud, Service Cloud, Marketing Cloud, AppExchange, Salesforce Platform, and others are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.

    salesforce.com, inc.
    Condensed Consolidated Statements of Operations
    (in thousands, except per share data)
    (Unaudited)
                                                                                                                                                                                 
                                                                                                         Three Months Ended                          Fiscal Year Ended
                                                                                                            January 31,                                 January 31,
                                                                                                            -----------                                 -----------
                                                                                                             2013                   2012                       2013                       2012
                                                                                                             ----                   ----                       ----                       ----
                                                                                                                                                                                                
    Revenues:
                                                                Subscription and
                                                                support                     $785,495               $594,269               $2,868,808                 $2,126,234
                                                                Professional
                                                                services and other            49,186                 37,644                  181,387                    140,305
                                                               -----------
                                                               Total revenues                834,681                631,913                3,050,195                  2,266,539
                                                                                                                                                                                                
    Cost of revenues (1)(2):
                                                                Subscription and
                                                                support                      132,741                100,065                  494,187                    360,758
                                                                Professional
                                                                services and other            50,621                 36,280                  189,392                    128,128
                                                               -----------
                                                                Total cost of
                                                                revenues                     183,362                136,345                  683,579                    488,886
                                                                                                                                                                                                
    Gross profit                                                                                          651,319                495,568                  2,366,616                  1,777,653
                                                                                                                                                                                                
    Operating expenses (1)(2):
                                                                Research and
                                                                development                  121,187                 80,613                  429,479                    295,347
                                                               Marketing and sales           435,570                327,567                1,614,026                  1,169,610
                                                                General and
                                                                administrative               115,369                 93,765                  433,821                    347,781
                                                               -----------
                                                                Total
                                                                operating
                                                                expenses                     672,126                501,945                2,477,326                  1,812,738
                                                                                                                                                                                                
    Loss from operations                                                                                  (20,807)                (6,377)                  (110,710)                   (35,085)
                                                                                                                                                                                                
    Investment income                                                                                       4,041                  4,965                     19,562                     23,268
    Interest expense                                                                                       (8,355)                (5,669)                   (30,948)                   (17,045)
    Other income (expense)                                                                                   (922)                  (454)                    (5,698)                    (4,455)
                                                                                                             ----                   ----                     ------                     ------
                                                                                                                                                                                                
    Loss before benefit from (provision for) income taxes                                                 (26,043)                (7,535)                  (127,794)                   (33,317)
                                                                                                                                                                                                
    Benefit from (provision for) income taxes                                                               5,199                  3,457                   (142,651)                    21,745
                                                                                                            -----                  -----                   --------                     ------
                                                                                                                                                                                                
    Net loss                                                               $(20,844)                      $(4,078)             $(270,445)                  $(11,572)
                                                                           ========                       =======              =========                   ========
                                                                                                                                                                                                
    Basic net loss per share                                                 $(0.14)                       $(0.03)                $(1.92)                    $(0.09)
                                                                                                                                                                                                
    Diluted net loss per share                                               $(0.14)                       $(0.03)                $(1.92)                    $(0.09)
                                                                                                                                                                                                
    Shares used in computing basic net loss per share                                                     144,970                136,720                    141,224                    135,302
                                                                                                                                                                                                
    Shares used in computing diluted net loss per share                                                   144,970                136,720                    141,224                    135,302
                                                                                                                                                                                                
                                                                                                                                                                                                
    (1) Amounts include amortization of purchased intangibles
     from business combinations, as follows:
                                                                Cost of
                                                                revenues                     $18,886                $17,132                  $77,249                    $60,069
                                                                Marketing and
                                                                sales                          2,093                  2,751                   10,922                      7,250
                                                                                                                                                                                                
    (2) Amounts include stock-based expenses, as follows:
                                                                Cost of
                                                                revenues                      $9,304                 $5,283                  $33,757                    $17,451
                                                                Research and
                                                                development                   22,593                 14,670                   76,333                     45,894
                                                                Marketing and
                                                                sales                         57,212                 35,706                  199,284                    115,730
                                                                General and
                                                                administrative                18,446                 14,441                   69,976                     50,183
                                                                                                                                                                                     
                                                                                                                                                                                     
    salesforce.com, inc.
    Condensed Consolidated Statements of Operations
    As a percentage of total revenues:
    (Unaudited)
                                                                                                                                                                             
                                                                                                                       Three Months Ended                Fiscal Year Ended
                                                                                                                          January 31,                       January 31,
                                                                                                                      -------------------               ------------------
                                                                                                                        2013                  2012                 2013                  2012
                                                                                                                        ----                  ----                 ----                  ----
    Revenues:
                                                                                Subscription and
                                                                                support                                   94%                   94%                  94%                   94%
                                                                                Professional
                                                                                services and
                                                                                other                                      6                     6                    6                     6
                                                                               --------
                                                                               Total revenues                            100                   100                  100                   100
                                                                                                                                                                                               
    Cost of revenues (1)(2):
                                                                                Subscription and
                                                                                support                                   16                    16                   16                    16
                                                                                Professional
                                                                                services and
                                                                                other                                      6                     6                    6                     6
                                                                               --------
                                                                               Total cost of revenues                     22                    22                   22                    22
                                                                                                                                                                                               
    Gross profit                                                                                                          78                    78                   78                    78
                                                                                                                                                                                               
    Operating expenses (1)(2):
                                                                                Research and
                                                                                development                               14                    12                   14                    13
                                                                                Marketing and
                                                                                sales                                     52                    52                   53                    52
                                                                                General and
                                                                                administrative                            14                    15                   15                    15
                                                                               --------
                                                                               Total operating expenses                   80                    79                   82                    80
                                                                                                                                                                                               
    Loss from operations                                                                                                  (2)                   (1)                  (4)                   (2)
                                                                                                                                                                                               
    Investment income                                                                                                      0                     1                    1                     1
    Interest expense                                                                                                      (1)                   (1)                  (1)                   (1)
    Other income (expense)                                                                                                 0                     0                    0                     0
                                                                                                                         ---                   ---                  ---                   ---
                                                                                                                                                                                               
    Loss before benefit from (provision for) income taxes                                                                 (3)                   (1)                  (4)                   (2)
                                                                                                                                                                                               
    Benefit from (provision for) income taxes                                                                              1                     0                   (5)                    1
                                                                                                                         ---                   ---                  ---                   ---
                                                                                                                                                                                               
    Net loss                                                                                                             (2)%                  (1)%                 (9)%                  (1)%
                                                                                                                         ===                   ===                  ===                   ===
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                               
    (1) Amortization of purchased intangibles from business combinations as a
     percentage of total revenues, as follows:
                                                                               Cost of revenues                            2%                    3%                   3%                    3%
                                                                               Marketing and sales                         0                     0                    0                     0
                                                                                                                                                                                               
    (2) Stock-based expenses as a percentage of total revenues, as follows:
                                                                               Cost of revenues                            1%                    1%                   1%                    1%
                                                                               Research and development                    3                     2                    3                     2
                                                                               Marketing and sales                         7                     6                    7                     5
                                                                               General and administrative                  2                     2                    2                     2


    salesforce.com, inc.
    Condensed Consolidated Balance Sheets
    (in thousands)
                                                                            January 31,             January 31,
                                                                                              2013                    2012
                                                                                              ----                    ----
                                                                            (unaudited)

    Assets
    Current assets:
                                                            Cash and cash
                                                            equivalents                   $747,245                $607,284
                                                            Short-term
                                                            marketable
                                                            securities                     120,376                 170,582
                                                            Accounts
                                                            receivable,
                                                            net                            872,634                 683,745
                                                            Deferred
                                                            commissions                    142,311                  98,471
                                                            Deferred income
                                                            taxes, net                       7,321                  31,821
                                                            Prepaid
                                                            expenses and
                                                            other current
                                                            assets (see
                                                            additional
                                                            metrics)                       125,993                  80,319
                                                                                           -------

    Total current assets                                                                 2,015,880               1,672,222

    Marketable securities, noncurrent                                                      890,664                 669,308
    Property and equipment, net (see
     additional metrics)                                                                   604,669                 527,946
    Deferred commissions, noncurrent                                                       112,082                  78,149
    Deferred income taxes, noncurrent,
     net                                                                                    19,212                  87,587
    Capitalized software, net (see
     additional metrics)                                                                   207,323                 188,412
    Goodwill                                                                             1,529,378                 785,381
    Other assets, net (see additional
     metrics)                                                                              149,748                 155,149
                                                                                           -------                 -------

    Total assets                                                                        $5,528,956              $4,164,154
                                                                                        ==========              ==========

    Liabilities, temporary equity and stockholders' equity
    Current liabilities:
                                                            Accounts
                                                            payable,
                                                            accrued
                                                            expenses and
                                                            other
                                                            liabilities
                                                            (see
                                                            additional
                                                            metrics)                      $597,706                $512,260
                                                            Deferred
                                                            revenue                      1,798,640               1,291,622
                                                            Convertible
                                                            senior notes,
                                                            net                            521,278                 496,149
                                                                                           -------

    Total current liabilities                                                            2,917,624               2,300,031

    Income taxes payable, noncurrent                                                        49,074                  37,258
    Long-term lease liabilities and
     other                                                                                 126,658                  72,091
    Deferred revenue, noncurrent                                                            64,355                  88,673
                                                                                            ------                  ------
    Total liabilities                                                                    3,157,711               2,498,053
                                                                                         ---------               ---------

    Temporary equity                                                                        53,612                  78,741
                                                                                            ------                  ------

    Stockholders' equity:
                                                           Common stock                        146                     137
                                                            Additional
                                                            paid-in
                                                            capital                      2,411,332               1,415,077
                                                            Accumulated
                                                            other
                                                            comprehensive
                                                            income                          17,137                  12,683
                                                            Retained
                                                            earnings
                                                            (accumulated
                                                            deficit)                      (110,982)                159,463
                                                                                         ---------

    Total stockholders' equity                                                           2,317,633               1,587,360
                                                                                         ---------               ---------

    Total liabilities, temporary equity
     and stockholders' equity                                                           $5,528,956              $4,164,154
                                                                                        ==========              ==========

                                                                                                                                                             
                                                                                                                                                             
    salesforce.com, inc.
    Condensed Consolidated Statements of Cash Flows
    (in thousands)
    (Unaudited)
                                                                                     Three Months Ended January
                                                                                              31,                           Fiscal Year Ended
                                                                                                                              January 31,
                                                                                                                                -----------
                                                                                           2013                   2012                      2013                    2012
                                                                                           ----                   ----                      ----                    ----
    Operating activities:
    Net loss                                                              $(20,844)               $(4,078)               $(270,445)                $(11,572)
    Adjustments to reconcile net loss to net
    cash provided by operating activities:
                                               Depreciation and
                                               amortization                              57,395                 45,901                   216,795                 157,286
                                               Amortization of
                                               debt discount
                                               and transaction
                                               costs                                      6,575                  3,877                    24,086                  10,347
                                               Amortization of
                                               deferred
                                               commissions                               43,719                 30,742                   154,818                 107,195
                                               Expenses related
                                               to employee
                                               stock plans                              107,555                 70,100                   379,350                 229,258
                                               Excess tax
                                               benefits from
                                               employee stock
                                               plans                                     13,972                  4,994                   (14,933)                 (6,018)
                                               Changes in assets
                                               and liabilities,
                                               net of business
                                               combinations:
                                              Accounts receivable, net                 (454,044)              (365,099)                 (183,242)               (244,947)
                                              Deferred commissions                     (117,000)               (86,947)                 (232,591)               (167,199)
                                               Prepaid expenses and other current
                                               assets                                    (4,134)                  (777)                  (20,840)                (10,736)
                                              Other assets                                3,483                  2,816                    11,122                   2,883
                                               Accounts payable, accrued expenses,
                                               deferred income taxes and other
                                               liabilities                               73,604                 76,344                   193,358                  80,336
                                              Deferred revenue                          571,292                462,474                   479,419                 444,674
                                                                                        -------                -------                   -------                 -------
                                                                                                                                                                          
                                               Net cash provided by operating
                                               activities                               281,573                240,347                   736,897                 591,507
                                                                                        -------                -------                   -------                 -------
                                                                                                                                                                          
    Investing activities:
    Business combinations, net of cash acquired                                          (4,994)               (57,914)                 (579,745)               (422,699)
    Land activity and building improvements                                                   0                 (6,565)                   (4,106)                (19,655)
    Strategic investments                                                                (4,244)                (2,647)                   (9,695)                (37,370)
    Changes in marketable securities                                                   (118,558)               (45,608)                 (169,771)                141,679
    Capital expenditures                                                                (50,522)               (44,602)                 (175,601)               (151,645)
                                                                                        -------                -------                  --------                --------
                                                                                                                                                                          
                                               Net cash used in investing
                                               activities                              (178,318)              (157,336)                 (938,918)               (489,690)
                                                                                       --------               --------                  --------                --------
                                                                                                                                                                          
    Financing activities:
    Proceeds from employee stock plans                                                  147,492                 26,203                   351,366                 116,565
    Excess tax benefits from employee stock plans                                       (13,972)                (4,994)                   14,933                   6,018
    Contingent consideration payment related to prior
     business combinations                                                                    0                      0                         0                 (16,200)
    Principal payments on capital lease obligations                                      (9,037)                (8,737)                  (31,754)                (30,533)
                                                                                         ------                 ------                   -------                 -------
                                                                                                                                                                          
                                               Net cash provided by financing
                                               activities                               124,483                 12,472                   334,545                  75,850
                                                                                        -------                 ------                   -------                  ------
                                                                                                                                                                          
    Effect of exchange rate changes                                                      (2,213)                 8,814                     7,437                   5,325
                                                                                         ------                  -----                     -----                   -----
                                                                                                                                                                          
    Net increase in cash and cash equivalents                                           225,525                104,297                   139,961                 182,992
                                                                                                                                                                          
    Cash and cash equivalents, beginning of period                                      521,720                502,987                   607,284                 424,292
                                                                                        -------                -------                   -------                 -------
                                                                                                                                                                          
    Cash and cash equivalents, end of period                              $747,245               $607,284                 $747,245                 $607,284
                                                                          ========               ========                 ========                 ========



    salesforce.com, inc.
    Additional Metrics
    (Unaudited)

                                                                         Jan 31,                                       Oct 31,                     Jul 31,                     Apr 30,                    Jan 31,                    Oct 31,
                                                                                                               2013                        2012                        2012                       2012                       2012                       2011
                                                                                                               ----                        ----                        ----                       ----                       ----                       ----

    Full Time Equivalent Headcount                                                                            9,801                       9,319                       8,765                      8,335                      7,785                      6,953


    Financial data (in thousands):
                                                      Cash, cash equivalents and marketable
                                                      securities                                         $1,758,285                  $1,416,050                  $1,804,265                 $1,657,089                 $1,447,174                 $1,296,693
                                                     Deferred revenue, current and noncurrent            $1,862,995                  $1,291,703                  $1,337,184                 $1,334,716                 $1,380,295                   $917,821


    Selected Balance Sheet Accounts (in thousands):
                                                                         Jan 31,                                       Oct 31,                     Jan 31,
                                                                                               2013                        2012                        2012
                                                                                               ----                        ----                        ----
                                                     Prepaid Expenses and Other Current Assets
                                                          Deferred professional services costs               $3,522                      $4,974                     $10,399
                                                          Prepaid income taxes                               21,180                      17,526                      12,785
                                                          Prepaid expenses and other current assets         101,291                      95,100                      57,135
                                                                                           $125,993                    $117,600                     $80,319
                                                                                           ========                    ========                     =======

                                                     Property and Equipment, net
                                                          Land                                             $248,263                    $248,263                    $248,263
                                                          Building improvements                              49,572                      49,572                      43,868
                                                          Computers, equipment and software                 328,318                     305,216                     232,460
                                                          Furniture and fixtures                             38,275                      34,093                      25,250
                                                          Leasehold improvements                            193,181                     172,569                     137,587
                                                     --------------
                                                                                            857,609                     809,713                     687,428
                                                          Less accumulated depreciation and
                                                           amortization                                    (252,940)                   (225,874)                   (159,482)
                                                     --------------
                                                                                           $604,669                    $583,839                    $527,946
                                                                                           ========                    ========                    ========

                                                     Capitalized Software, net
                                                          Capitalized internal-use software
                                                           development costs, net of accumulated
                                                           amortization                                     $59,647                     $57,866                     $41,442
                                                          Acquired developed technology, net of
                                                           accumulated amortization                         147,676                     167,271                     146,970
                                                     --------------
                                                                                           $207,323                    $225,137                    $188,412
                                                                                           ========                    ========                    ========

                                                     Other Assets, net
                                                          Deferred professional services costs,
                                                           noncurrent portion                                $1,077                      $1,573                      $3,935
                                                          Long-term deposits                                 13,422                      14,425                      13,941
                                                          Purchased intangible assets, net of
                                                           accumulated amortization                          49,354                      51,447                      46,110
                                                          Acquired intellectual property, net of
                                                           accumulated amortization                          13,872                      14,851                      15,020
                                                          Strategic investments                              51,685                      50,251                      53,949
                                                          Other                                              20,338                      21,253                      22,194
                                                                                           $149,748                    $153,800                    $155,149
                                                                                           ========                    ========                    ========

                                                      Accounts Payable, Accrued Expenses and
                                                      Other Current Liabilities
                                                          Accounts payable                                  $14,535                     $57,940                     $33,258
                                                          Accrued compensation                              311,595                     230,662                     228,466
                                                          Accrued other liabilities                         138,165                     142,647                     121,957
                                                          Accrued income and other taxes payable            120,341                      75,468                     100,471
                                                          Accrued professional costs                         10,064                      13,044                      21,993
                                                          Accrued rent                                        3,006                       9,154                       6,115
                                                                                           $597,706                    $528,915                    $512,260
                                                                                           ========                    ========                    ========

    Selected Off-Balance Sheet Accounts

                                                     Unbilled Deferred Revenue, a non-GAAP measure

                                                      Unbilled deferred revenue was approximately $3.5 billion as of January 31, 2013,
                                                      $3.0 billion as of October 31, 2012 and $2.2 billion as of January 31, 2012.
                                                      Unbilled deferred revenue represents future billings under our non-cancelable
                                                      subscription agreements that have not been invoiced and, accordingly, are not
                                                      recorded in deferred revenue.

    Supplemental Revenue Analysis
                                                                                                        Three Months Ended                          Fiscal Year Ended
                                                                                                            January 31,                                January 31,
                                                                                                            -----------                                -----------
                                                                                               2013                        2012                        2013                        2012
                                                                                               ----                        ----                        ----                        ----
    Revenues by geography (in thousands):
                                                     Americas                                              $583,410                    $436,237                  $2,123,736                 $1,540,289
                                                     Europe                                                 148,610                     108,141                     525,304                    408,456
                                                     Asia Pacific                                           102,661                      87,535                     401,155                    317,794
                                                     ------------

                                                                                           $834,681                    $631,913                  $3,050,195                  $2,266,539
                                                                                           ========                    ========                  ==========                  ==========

    As a percentage of total revenues:

    Revenues by geography:
                                                     Americas                                                    70%                         69%                         70%                        68%
                                                     Europe                                                      18                          17                          17                         18
                                                     Asia Pacific                                                12                          14                          13                         14
                                                     ------------

                                                                                                                100%                        100%                        100%                       100%
                                                                                                                ===                         ===                         ===                        ===

                                                                                                        Three Months Ended                         Three Months Ended                     Three Months Ended
                                                                                                         January 31, 2013                           October 31, 2012                       January 31, 2012
                                                                                                     compared to Three Months                   compared to Three Months               compared to Three Months
                                                                                                      Ended January 31, 2012                     Ended October 31, 2011                Ended January 31, 2011
                                                                                                      ----------------------                     ----------------------                ----------------------
    Revenue constant currency growth rates (as compared to the comparable
     prior periods)

                                                     Americas                                                                34%                                         38%                                    41%
                                                     Europe                                                                  39%                                         41%                                    32%
                                                     Asia Pacific                                                            22%                                         30%                                    28%
                                                     Total growth                                                            33%                                         37%                                    38%

    We present constant currency information to provide a framework for assessing how our underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than
     United States dollars are converted into United States dollars at the exchange rates in effect at the end of each quarter for growth rate calculations presented, rather than the actual exchange rates in effect during that period.


    Supplemental Diluted Share Count Information
    (in thousands)
                                                                                                        Three Months Ended                          Fiscal Year Ended
                                                                                                            January 31,                                January 31,
                                                                                                            -----------                                -----------
                                                                                               2013                        2012                        2013                        2012
                                                                                               ----                        ----                        ----                        ----

                                                      Weighted-average shares outstanding for
                                                      basic earnings per share                              144,970                     136,720                     141,224                    135,302
                                                     Effect of dilutive securities (1):
                                                     Convertible senior notes                                 3,179                       1,700                       2,840                      2,263
                                                      Warrants associated with the convertible
                                                      senior note hedges                                      1,757                           0                       1,283                        553
                                                     Employee stock awards                                    3,300                       3,407                       3,723                      4,177
                                                      Adjusted weighted-average shares
                                                      outstanding and assumed conversions for
                                                      diluted earnings per share                            153,206                     141,827                     149,070                    142,295
                                                     ==============

                                                (1)   The effects of these dilutive securities were not included in the GAAP calculation of diluted net loss per share for the
                                                      three and twelve months ended January 31, 2013 and 2012 because the effect would have been anti-dilutive.


    Supplemental Cash Flow Information

    Free cash flow analysis, a non-GAAP measure
    (in thousands)

                                                                                                        Three Months Ended                          Fiscal Year Ended
                                                                                                            January 31,                                January 31,
                                                                                                            -----------                                -----------
                                                                                               2013                        2012                        2013                        2012
                                                                                               ----                        ----                        ----                        ----
                                                      Operating cash flow
                                                      GAAP net cash provided by operating
                                                       activities                                          $281,573                    $240,347                    $736,897                   $591,507
                                                      Less:
                                                      Capital expenditures                                  (50,522)                    (44,602)                   (175,601)                  (151,645)
                                                      Free cash flow                                       $231,051                    $195,745                    $561,296                   $439,862
                                                     ==============

    Our free cash flow analysis includes GAAP net cash provided by operating activities less capital expenditures. The capital expenditures balance does not include any costs related to the purchase and activities related to land activity, building improvements and strategic investments.

    Comprehensive Income (Loss)
    (in thousands)                                                                                      Three Months Ended                          Fiscal Year Ended
                                                                                                            January 31,                                January 31,
                                                                                                            -----------                                -----------
                                                                                               2013                        2012                        2013                        2012
                                                                                               ----                        ----                        ----                        ----
                                                      Net loss                                             $(20,844)                    $(4,078)                  $(270,445)                  $(11,572)
                                                      Other comprehensive income (loss), before
                                                       tax and net of reclassification
                                                       adjustments:
                                                      Foreign currency translation and other
                                                       gains (losses)                                        (5,298)                      9,065                       4,783                      9,512
                                                      Unrealized gains (losses) on investments               (1,740)                     (1,042)                       (329)                    (5,658)
                                                     --------------
                                                      Other comprehensive income (loss), before
                                                       tax                                                   (7,038)                      8,023                       4,454                      3,854
                                                      Tax effect                                                526                         683                           0                      2,110
                                                     ----------
                                                      Other comprehensive income (loss),  net
                                                       of tax                                                (6,512)                      8,706                       4,454                      5,964
                                                      Comprehensive income (loss)                          $(27,356)                     $4,628                   $(265,991)                   $(5,608)
                                                     ==========================



    salesforce.com, inc.
    GAAP RESULTS RECONCILED TO NON-GAAP RESULTS
    The following table reflects selected salesforce.com GAAP results reconciled to non-GAAP results
    (in thousands, except per share data)
    (Unaudited)

                                                              Three Months Ended                     Fiscal Year Ended
                                                                  January 31,                           January 31,
                                                                                 2013                                  2012         2013         2012
                                                                               ----                                  ----         ----         ----
                  Gross profit
                  ------------
                  GAAP gross profit                                        $651,319                              $495,568   $2,366,616   $1,777,653
                  Plus:
                   Amortization of purchased
                   intangibles (a)                                           18,886                                17,132       77,249       60,069
                  Stock-based expenses (b)                                    9,304                                 5,283       33,757       17,451

                  Non-GAAP gross profit                                    $679,509                              $517,983   $2,477,622   $1,855,173
                                                                           --------

                  Operating expenses
                  ------------------
                  GAAP operating expenses                                  $672,126                              $501,945   $2,477,326   $1,812,738
                  Less:
                   Amortization of purchased
                   intangibles (a)                                           (2,093)                               (2,751)     (10,922)      (7,250)
                  Stock-based expenses (b)                                  (98,251)                              (64,817)    (345,593)    (211,807)

                  Non-GAAP operating expenses                              $571,782                              $434,377   $2,120,811   $1,593,681
                                                                           --------

                  Income from operations
                  ----------------------
                  GAAP loss from operations                                $(20,807)                              $(6,377)   $(110,710)    $(35,085)
                  Plus:
                   Amortization of purchased
                   intangibles (a)                                           20,979                                19,883       88,171       67,319
                  Stock-based expenses (b)                                  107,555                                70,100      379,350      229,258

                  Non-GAAP income from operations                          $107,727                               $83,606     $356,811     $261,492
                                                                           --------

                  Non-operating income (loss) (c)
                  ------------------------------
                  GAAP non-operating income (loss)                          $(5,236)                              $(1,158)    $(17,084)      $1,768
                   Plus: Amortization of debt
                   discount, net                                              6,389                                 4,144       23,837       12,335

                   Non-GAAP non-operating income
                   (loss)                                                    $1,153                                $2,986       $6,753      $14,103
                                                                             ------

                  Net income
                  ----------
                  GAAP net loss                                            $(20,844)                              $(4,078)   $(270,445)    $(11,572)
                  Plus:
                   Amortization of purchased
                   intangibles                                               20,979                                19,883       88,171       67,319
                  Stock-based expenses                                      107,555                                70,100      379,350      229,258
                  Amortization of debt discount, net                          6,389                                 4,144       23,837       12,335
                  One-time tax items (e)                                          0                                     0      149,147            0
                  Less:
                   Income tax effect of Non-GAAP
                   adjustments                                              (36,347)                              (28,419)    (127,518)    (103,730)
                  Non-GAAP net income                                       $77,732                               $61,630     $242,542     $193,610
                                                                            =======

                  Diluted earnings per share
                  --------------------------
                  GAAP diluted loss per share (d)                            $(0.14)                               $(0.03)      $(1.92)      $(0.09)
                  Plus:
                   Amortization of purchased
                   intangibles                                                 0.14                                  0.14         0.59         0.47
                  Stock-based expenses                                         0.70                                  0.49         2.54         1.62
                  Amortization of debt discount, net                           0.04                                  0.03         0.16         0.09
                  One-time tax items                                           0.00                                  0.00         1.00         0.00
                  Less:                                                                       .
                   Income tax effect of Non-GAAP
                   adjustments                                                (0.23)                                (0.20)       (0.74)       (0.73)
                  Non-GAAP diluted earnings per share                         $0.51                                 $0.43        $1.63        $1.36
                                                                              =====

                   Shares used in computing diluted
                   net income per share                                     153,206                               141,827      149,070      142,295


    a)             Amortization of purchased
                   intangibles were as follows:
                                                            Three Months Ended                     Fiscal Year Ended
                                                                January 31,                           January 31,
                                                                -----------                           -----------
                                                                               2013                                  2012         2013         2012
                                                                               ----                                  ----         ----         ----

                  Cost of revenues                                          $18,886                               $17,132      $77,249      $60,069
                  Marketing and sales                                         2,093                                 2,751       10,922        7,250
                                                                              -----
                                                                            $20,979                               $19,883      $88,171      $67,319
                                                                            =======                               =======      =======      =======

    b)             Stock-based expenses were as
                   follows:
                                                            Three Months Ended                     Fiscal Year Ended
                                                                January 31,                           January 31,
                                                                -----------                           -----------
                                                                               2013                                  2012         2013         2012
                                                                               ----                                  ----         ----         ----

                  Cost of revenues                                           $9,304                                $5,283      $33,757      $17,451
                  Research and development                                   22,593                                14,670       76,333       45,894
                  Marketing and sales                                        57,212                                35,706      199,284      115,730
                  General and administrative                                 18,446                                14,441       69,976       50,183
                                                                           $107,555                               $70,100     $379,350     $229,258
                                                                           ========                               =======     ========     ========

    c)             Non-operating income (loss) consists of investment income, interest
                    expense and other income (expense).

    d)             Reported GAAP loss per share was calculated using the basic share
                    count.
                   Non-GAAP diluted earnings per share was calculated using the diluted
                    share count.

    (e)            One-time, non-cash charge to income tax expense to establish a
                   valuation allowance against a significant portion of deferred tax
                   assets which was recorded in the fiscal third quarter 2013.



    salesforce.com, inc.
    COMPUTATION OF BASIC AND DILUTED GAAP AND NON-GAAP NET INCOME (LOSS) PER SHARE
    (in thousands, except
     per share data)
    (Unaudited)
                                                  Three Months Ended                 Fiscal Year Ended
                                                      January 31,                       January 31,
                                                                    2013                              2012        2013       2012
                                                                    ----                              ----        ----       ----

              GAAP Basic Net Loss Per
              Share

             Net loss                                         $(20,844)                          $(4,078)  $(270,445)  $(11,572)

             Basic net loss per share                           $(0.14)                           $(0.03)     $(1.92)    $(0.09)

              Shares used in computing
              basic net loss per share                         144,970                           136,720     141,224    135,302



                                                Three Months Ended                 Fiscal Year Ended
                                                    January 31,                       January 31,
                                                                  2013                              2012        2013       2012
                                                                  ----                              ----        ----       ----

              Non-GAAP Basic Net Income
              Per Share

             Non-GAAP net income                               $77,732                           $61,630    $242,542   $193,610

              Basic Non-GAAP net income
              per share                                          $0.54                             $0.45       $1.72      $1.43

              Shares used in computing
              basic net income per share                       144,970                           136,720     141,224    135,302



                                                Three Months Ended                 Fiscal Year Ended
                                                    January 31,                       January 31,
                                                                  2013                              2012        2013       2012
                                                                  ----                              ----        ----       ----

              GAAP Diluted Net Loss Per
              Share

             Net loss                                         $(20,844)                          $(4,078)  $(270,445)  $(11,572)

             Diluted net loss per share                         $(0.14)                           $(0.03)     $(1.92)    $(0.09)

              Shares used in computing
              diluted net loss per share                       144,970                           136,720     141,224    135,302



                                                Three Months Ended                 Fiscal Year Ended
                                                    January 31,                       January 31,
                                                                  2013                              2012        2013       2012
                                                                  ----                              ----        ----       ----

              Non-GAAP Diluted Net Income
              Per Share

             Non-GAAP net income                               $77,732                           $61,630    $242,542   $193,610

              Diluted Non-GAAP net income
              per share                                          $0.51                             $0.43       $1.63      $1.36

              Shares used in computing
              diluted net income per
              share                                            153,206                           141,827     149,070    142,295

SOURCE salesforce.com