BEAVERTON, OR -- (Marketwire) -- 03/11/13 -- In the news release, "Act-On Software Customers Are the New Model of Success," issued earlier today by Act-On Software, Inc., we are advised by the company that the second and third bullets under Results: should read "83% of the Act-On customers surveyed use email marketing techniques to acquire new customers, while only 72% of Forrester respondents do." and "35% of the Act-On customers surveyed report having a content marketing strategy in place that is working, and plan to increase usage in the next 12 months, while only 13% of Forrester respondents do." rather than "83% of the Act-On customers surveyed use email marketing techniques to acquire new customers, while only 26% of Forrester respondents do." and "80% of the Act-On customers surveyed report having a content marketing strategy in place, while only 16% of Forrester respondents do." The accompanying infographic has also been revised. Complete corrected text follows.
Act-On Software Customers Are the New Model of Success
Top Performers More Bullish and Rely on Digital and Social Marketing to Drive Business Forward
BEAVERTON, OR -- March 11, 2013 -- Act-On Software, a leading provider of cloud-based integrated marketing automation software, today announced results from a recent study it conducted with 101 of its customers. The results show that Act-On's customers are setting a new benchmark for performance compared to marketers at large.
In November of 2012, Act-On and Forrester Consulting published results from research conducted on the practice of online marketing in small and mid-size businesses (SMBs). Those initial results revealed a new model for successful companies, referred to as top performers.
Using questions taken from the Forrester survey, Act-On asked marketing leaders from 101 of its client companies to share their perceptions about online marketing, and validate the benefits and gains realized from their investments in online marketing. As the Act-On customer base are all adopters of 21st century marketing automation tools and the Forrester sample is not (33% adoption), Act-On decided to conduct the survey on its customers to see how they would rank in comparison.
Act-On customers can be considered higher performers than the Forrester survey sample.
Act-On customers place a greater emphasis on digital marketing programs than the Forrester survey sample.
Act-On customers use social media marketing to acquire customers more readily than the Forrester survey sample.
Act-On customers are more bullish than the Forrester survey sample.
Act-On customers are just like every other business; they have their own set of opportunities and challenges. The common denominator for their better than expected performance is the adoption of Act-On and marketing automation to create, execute and manage highly agile, integrated multi-channel programs. This has given them a competitive advantage consisting of new digital competence and advanced tools with which to deploy it, placing them among the highest echelon of performers.
Act-On Software's cloud-based marketing automation platform is the foundation of successful marketing campaigns everywhere -- from small, simple and direct, to complex globally implemented programs. Act-On's technology features an Instant-On database for accelerated campaign implementation; an easy, highly intuitive user interface; and a comprehensive, feature-rich solution set. This includes a best-in-class email engine with one-click integration to leading web conferencing and CRM solutions; tools for website visitor tracking, lead scoring, lead nurturing and social media prospecting; design tools for web forms, landing pages and emails; and more. Act-On is headquartered in Beaverton, Oregon, with offices in Roseville and Menlo Park, California, and Bangalore, India.
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