DALLAS -- (BUSINESS WIRE) -- ILD Corp, a national leader in digital back office support, today announced Jim Iyoob as Senior Vice President of Corporate Development. Iyoob will lead senior level operations through corporate recruiting, operations, sales and marketing for ILD brands: Social Strategy1, a social media monitoring analysis and social media managed services firm; and Stratus Contact Solutions, a high touch multi-channel contact center providing 24/7 outsourced call, social media, chat, crm and email fulfillment services.
Iyoob is a 20 year industry leader with contact center outsourcing experience in domestic and offshore inbound, outbound, and chat operations. He joins ILD from Etech Global Services, where he was formerly the Senior Vice President of Global Development. His comprehensive knowledge in click-to-chat sales and advanced business intelligence offers a strong and suitable fit with ILD across all areas of the organization.
“Our team is excited to welcome Jim and his passion and insights for chat, social media and its applications to business. We look forward to aligning his exceptional know how with ILD Corp’s future developments,” said Mike Lewis, Chairman and CEO of ILD Corp.
About Stratus Contact Solutions
Stratus Contact Solutions is a tenured multichannel contact center providing 24/7 customer excellence through the form of inbound and outbound contact center services. Stratus' contact solutions are designed to improve its client's cost structure and provide professional, high-touch, US-based outsourced services. For more information visit stratuscontactsolutions.com or follow @stratuscxm.
About Social Strategy1
Social Strategy1 is a managed services and business intelligence firm specializing in social media and online intelligence. Supported by teams of analysts that provide clients actionable insights for managing online presence and strategy, SS1 serves multiple industries and business functions. For information, visit www.socialstrategy1.com or follow @sstrategy1.