LONG ISLAND CITY, NY -- (Marketwire) -- 03/12/13 -- Tunstall Americas, a leader in independent living technologies and 24/7 healthcare communication services, announces the opening of a new data and operations center in Pawtucket, Rhode Island. A grand opening ceremony is planned for Tuesday, April 16 at 4:30 pm, at the new location at 100 Freight Street in Pawtucket.
The new data and operations center is a state-of-the-art facility featuring high-speed and redundant communications infrastructure, industry leading telephony platform from Avaya, full disaster recovery model, and the highest security capability.
"Our new data and operations center provides industry-leading capabilities that ensure a stable infrastructure, secure environment for data and our office, and our ability to manage disasters and recover from them quickly," said Brad Waugh, President and CEO of Tunstall Americas, "Additionally, our customers will appreciate our ability to easily integrate our systems with saleforce.com, provide quick access to customer insights, and handle materials fulfillment services for them too."
The 85,000 square foot office will support 24/7 operations 365 days/year. The center will employ 250 Rhode Island-based employees, many of which are new positions, as call center operators and medical support staff.
Tunstall Americas, a division of the UK-based Tunstall Healthcare Group, is the leading supplier of personal emergency response systems (PERS), telehealth solutions, and contact center services for healthcare engagement and remote monitoring of seniors and special needs groups. Tunstall provides products and services that meet the emerging needs across the healthcare industry including healthcare and assisted living service providers, insurance companies, and pharmaceutical/life sciences companies.