IRVINE, Calif. -- (BUSINESS WIRE) -- Kofax® plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, concluded its three day conference in San Diego last night with a banquet honouring 12 Transform 2013 Award winners.
Nearly 600 attendees from 25 countries attended Transform 2013 to learn how to significantly increase their responsiveness to customers, provide a higher level of service, gain competitive advantage and better manage and grow their businesses while also greatly reducing operating costs. Industry leaders speaking at the conference included best-selling author, Geoffrey Moore, AIIM President, John Mancini, and Forrester vice president and principal analyst, Craig LeClair. A wide assortment of Kofax customers including CitiMortgage, Fred Loya Insurance, Loma Linda University, Suncorp and WSIB also shared their real world experiences and success.
"Transform 2013 was an opportunity to educate, inspire and share ideas within the global Kofax community, and also an opportunity to recognize customers who have truly transformed their organizations' processes and customer experiences using Kofax and partner solutions," commented Martyn Christian, chief marketing officer at Kofax. "Our judging committee was extremely impressed with the magnitude of innovation, cost savings and business growth that stemmed from the implementation of Kofax smart process applications."
Mike Pettit, chief information officer at Ventura County, and Transform Award winner commented, "It is an honor to be recognized by Kofax as the Best Industry Service Innovation Solution for our implementation of Kofax Capture and Kofax Transformation Modules in our Human Services Agency Electronic Case Management Project. In less than five months we were able to convert all 88,000 active case files electronically, and have automatic classification and data extraction for 640 different forms. With Kofax's assistance, the case management project is currently deployed over 12 agency sites for over 750 users. Our agency has actively hosted best practice webinars to educate other government agencies how they too can better service their constituents, increase efficiencies and lower costs utilizing Kofax in concert with content management tools."
The Transform 2013 Awards program drew more than 50 nominations representing healthcare, insurance, financial services, government, energy, construction, consumer electronics, telecommunications and retail industries. The winners are:
|Best Process Innovation Use Case||Willis Group Holdings|
|Best Digital Mailroom Solution||Gemeente Zaanstad|
|Best Financial Accounts Payable Use Case||Bricksworks Limited|
|Best Industry Service Innovation Solution||Ventura County Human Services Agency|
|Best Leading Capture Use Case||Lend Lease Infrastructure Services|
|Best ROI / Integration of Kofax in a SharePoint Environment||SONAE|
|Best System Integration Solution||Genus Technologies|
|Most Innovative Use of Technologies||Efficiency Leaders|
|Best Integration of Microsoft Products & Solutions||Hershey Technologies|
|New Partner of the Year||AD Solution AG|
|Reseller Partner of the Year||Cerner|
|Global Partner of the Year||Ricoh|
Kofax® plc (LSE: KFX) is a leading provider of innovative smart capture and process automation software and solutions for the business critical First Mile of customer interactions. These begin with an organization’s Systems of Engagement, which generate real time, information intensive communications from customers, and provide a fluid bridge to their Systems of Record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile can dramatically improve an organization’s customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in banking, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.
© 2013 Kofax, plc. “Kofax” is a registered trademark and “First Mile” "is a trademark of Kofax, plc.