The Great CIO Debate

LOS ANGELES -- (BUSINESS WIRE) -- A chief information officer (CIO) often plays the role of quiet strategy maker. They take on duties beyond a company’s technology to lead business decisions and innovation. A good CIO guides a company’s IT organization successfully and motivates teams.

He or she recognizes information and technology talent are a force in an organization who contribute to raising business performance. They are leaders who possess technical wisdom, and understand how to improve and grow the business, influence others, and deliver results. They develop game-changing solutions and take risks.

CIOs love technology in their heart and soul and have a passion for innovation. David Mann, senior vice president and CIO of Payment Systems Corp., is this guy. “IT gave me the opportunity to really embrace my passion for innovation. I constantly look for better solutions,” he says.

Mann has always put customers first, but recognizes to do that, the organization must first have a great idea that is both satisfying and creates brand loyalists. He says customers have too many choices to be treated harshly and have grown to be much more informed.

He continues by saying, “Business does not exist unless you truly take care of your customers.”

What makes Mann a great CIO is he understands the future of IT isn’t necessarily the shiny new toy or technology. It’s about the role of IT in the business with its customers. “Technology alone is meaningless unless it helps bring value to the customer,” says Mann.

Previously the CIO of The Word & Brown Insurance Administrators Inc., he was crowned CIO of the Year in 2008 for the creation of a simple, yet powerful customer relationship management system specialized for small group insurance brokers.

Mann brings more than 20 years of experience in leading technology visions at Fortune 500 companies to Payment Systems Corp.

About Payment Systems Corp.

Payment Systems is one of the largest ecommerce and payment services companies, powering today’s global shift to a cashless economy. They process and safeguard every type of electronic payment method, including Credit, debit and stored value cards, echecks, ecommerce, and electronic funds transfers. Their mission is to provide the most cost-effective and easily managed payment processing solutions nationwide.