CINCINNATI, OH -- (Marketwired) -- 06/14/13 -- Cincom Systems, a worldwide software provider, announced today that the TRICARE division of Wisconsin Physicians Service Insurance Corporation (WPSIC), a U.S. healthcare claims processor for the Department of Defense, has experienced significant improvements in its customer communications from its implementation of Cincom Eloquence® (http://documentsolutions.cincom.com).
In a newly-published case study, WPSIC provided details on how it realized immediate, tangible benefits from Cincom Eloquence including:
"We are pleased that WPSIC has been able to realize significant, ongoing value from their investment in Cincom Eloquence," said Tom Roberts, managing director for Cincom's Document Solutions team. "WPSIC's experience demonstrates the positive impact that Cincom Eloquence can have across the healthcare enterprise -- improving operations, financials and more importantly the customer experience... driving retention and membership extension. We look forward to a long mutually rewarding partnership with WPSIC as they strive to exceed the claims administration and customer service requirement of the Department of Defense."
To download a copy of the Profile in Success for WPSIC, click here.
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