ORLANDO, Fla. -- (BUSINESS WIRE) -- Organizations with cloud-based and on-premise enterprise content management (ECM) applications can now have deep visibility into their ECMs’ performance levels. Reveille Software™ today announced the availability of the first fully hosted application performance management (APM) solution designed specifically for ECM-based applications.
Now delivered both on-premise and via the cloud, Reveille’s proven APM solution provides secure, real-time application performance and actual end-user experience monitoring to help IT prevent delays or service level disruptions. By monitoring high-risk processing thresholds – such as service delivery attainment, operational efficiency and compliance violations – Reveille can alert IT to application performance degradation and help remediate potential issues.
“Organizations with large-scale ECM deployments are increasingly taking them into a shared services environment and need to proactively monitor, manage and report on service levels and processing KPI data,” said Bob Estes, President and CEO of Reveille. “The hosted version of Reveille not only enables rapid installation and visibility into business-critical ECM applications, but also provides the cloud economics of reducing fixed operating costs and scaling to changing business needs.”
Reveille supports multi-application ECM deployments, including IBM® FileNet® P8, EMC® Documentum®, Kofax, EMC® Captiva®, EMC® Document Sciences xPression® and Microsoft® SharePoint®. A patent-pending ECM data collection capability gathers information from various applications and presents findings via intuitive, graphical dashboards and reports for both IT and business-level consumption. Document and electronic capture, workflow-process exceptions and repository activity is monitored and measured against customer-defined scorecard metrics and key performance indicators.
The cloud version of Reveille will be commercially available in Q1 2014 with subscription-based pricing.
This release comes after Reveille Software being included in the list, “Cool Vendors in Content Management 2013,” by Gartner. Inc.1
Reveille will demonstrate its newest capabilities at Gartner Symposium/ITxpo 2013, booth 1131, in Orlando, Fla., from October 6-10.
1 Gartner “Cool Vendors for Content Management 2013” by Kenneth Chin, Karen M. Shegda, Gavin Tay, Jeffrey Mann, Matthew W. Cain, April 23, 2013.
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About Reveille Software
Reveille Software™ provides application performance management and monitoring to prevent delays or service level disruptions in Enterprise Content Management (ECM) and document capture applications by helping IT find issues first and fix them fast. Built for ECM, Reveille proactively identifies, diagnoses and repairs issues automatically while preventing downstream errors. With sophisticated end user reporting and dashboards, business and IT managers gain deep insight to make better decisions and improve overall performance. Unlike other APM solutions, Reveille’s unique ECM focus and easy-to-use, pre-configured wizards installs in days and is simple to maintain. Based in Atlanta, Ga. and founded in 2000, Reveille Software is used by more than 400 organizations, including 200 Fortune 500 companies. For more information, visit ReveilleSoftware.com.