NEW YORK -- (BUSINESS WIRE) -- ServiceChannel, the leading facilities management technology platform, is pleased to announce the appointment of Derrick Chen as its new Chief Operating Officer. Mr. Chen will lead the sales, marketing, operations and product teams as well as executing on the strategic vision created with ServiceChannel’s founder and CEO, Steven Gottfried.
"Derrick will be an integral part of ensuring the successful management of ServiceChannel’s continued and rapid growth," said Steven. "Derrick’s industry expertise and experience in managing rapidly growing Software as a Service (Saas) businesses, makes him the ideal choice for COO.”
“The market leading ServiceChannel software platform with its deep and broad customer base is at an inflection point for bringing Internet and mobile technologies to facilities managers, corporate real estate professionals, contractors and tradesmen. We are firmly positioned to scale our solutions and take advantage of the market opportunities ahead,” added Derrick.
Prior to joining ServiceChannel, Derrick was CEO of Workspeed, the industry leading commercial real estate management platform, recently acquired by MRI Software. Previously Derrick led the venture arm of Rare Medium Group, Inc. and began his career as an investment banker with Lazard Freres & Co. and Goldman Sachs.
ServiceChannel provides facility managers with a single platform to source, procure, manage and pay for facility maintenance services from commercial contractors. By providing a real time, web-based view of service data across all trades, locations and contractors, facility managers drive significant ROI for their organizations without outsourcing or investing in new infrastructure. More than 35,000 contractors use ServiceChannel every day at over 100,000 locations in over 24 countries. For more information, please visit www.servicechannel.com.