MILFORD, Del. -- (BUSINESS WIRE) -- Sitel, a leading global customer service provider, today announced that it is actively expanding its inbound call center in Milford, DE. The company is hiring 100 positions to provide inbound call and email support for a global retailer and specialty coffee and tea roaster.
Sitel is accepting applications online at Sitel’s “Careers” section at www.sitel.com. Applicants can also apply in-person and speak to a recruiter at 999 N. DuPont Boulevard Monday to Friday from 9:00 a.m. to 4:00 p.m. Previous customer service experience and strong computer knowledge is preferred.
“Sitel continues to grow as a result of the excellent service provided by our team in Milford. This commitment to quality customer care affords us the opportunity to hire 100 more qualified customer service professionals,” said Site Director, Kristen Zuhr. “We’re excited to hire, train and develop new professionals in the Kent & Sussex area to deliver outstanding customer care on behalf of our clients.”
Career path development is a foundational building block for Sitel, with a long reputation for promoting team members through the ranks to management positions. This growth in Milford will likely create future career opportunities for frontline coaches and future operations managers. Sitel offers exceptional training and ongoing professional development, supported by a company culture focused on Vision, Passion and Purpose.
About Sitel As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 28 years of industry experience, Sitel’s 58,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.