SAN MATEO, Calif. -- (BUSINESS WIRE) -- RingCentral, Inc. (NYSE: RNG), a leading provider of cloud business communications solutions, today announced the appointment of Walt Weisner as Senior Vice President of Global Customer Care. Weisner brings over 15 years of customer success, professional services and technical support experience from previous leadership roles at companies including ServiceNow, Good Technology, ShoreTel and WebEx.
“Walt brings with him a wealth of world-class customer care experience from successful cloud companies,” said David Berman, President at RingCentral. “As we expand into larger businesses, we continue to bring in innovative leaders who can build our company’s cross-functional customer-experience platforms.”
“RingCentral is well positioned with its proprietary cloud platform and mobile-centric communications solutions. The opportunity to help RingCentral to continue redefining customer care and deliver a world-class customer care experience is an exciting opportunity for me,” said Walt Weisner.
Prior to joining RingCentral, Weisner served as Senior Vice President of Global Customer Care at Good Technology, a provider for secure mobility solutions, where he developed and scaled key functional areas, including customer and partner satisfaction programs and world wide customer care. Prior to joining Good, Weisner held executive positions as VP Global Customer Care and Operations at ServiceNow, VP Global Support Service at ShoreTel and VP Global Support Services at WebEx. Mr. Weisner holds his BBA from Cleveland State University in International Marketing and Finance.
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud business communications solutions. Easier to manage and more flexible than on-premise communications systems, RingCentral’s cloud solution meets the needs of modern distributed and mobile workforces, while eliminating the expense of on-premise hardware and software. RingCentral is headquartered in San Mateo, California.