MINNEAPOLIS -- (BUSINESS WIRE) -- Avtex, a provider of integrated interaction solutions, announced today its partnership with Sitecore, the global leader in customer experience management software. As a Sitecore solutions partner, Avtex is now authorized to provide its customers with customized web experiences through Sitecore solutions for a total system delivery to end users.
The partnership strengthens Avtex’s offerings by integrating Sitecore’s highly advanced customer experience platform with their expertise and implementation of customer experience technologies within the Microsoft stack of products and services. Built on .NET technology, Sitecore is fully compatible with Microsoft software, allowing Avtex to provide a powerful solution to easily manage content. With Sitecore certified developers on staff, Avtex can create powerful personalized websites and portal solutions that are seamlessly integrated with backend platforms and databases. By leveraging Sitecore’s unique power and flexibility to build complex enterprise solutions, this integration gives Avtex the ability to create a stronger customer experience for their customers as well as measurable business results.
The partnership will also allow Avtex to take advantage of Sitecore’s digital marketing system, giving them the ability to offer their customers a fully integrated cross-channel experience, more insight, and increased value from their customer intelligence.
“Sitecore is a very strategic partner for Avtex as it comes to driving our customer experience message,” says Avtex President George Demou. “Our organizations align in a manner that allows our customers to apply both strategy and technology to optimize their client’s experience.”
“Sitecore is pleased to partner with Avtex,” said Sitecore North America Director of Strategic Partners, Russ Emerson. “Combining our customer experience platform and Avtex’s years of experience, the partnership offers a best in breed solution that empowers marketers to own the experience for their customers and prospects and deliver measurable, relevant experiences that drive real results across every engagement channel.”
Avtex, a Pohlad Family Company, provides professional services and strategic consulting encompassing a full 360° suite of solutions including user experience design, application development, unified communications, contact centers, portals, business intelligence, and customer relationship management. Driven by technology know-how and passionate about customer experience, Avtex is uniquely qualified to help clients deliver exceptional experiences to their customers using technology. Backed by strategic partnerships with Microsoft, Sitecore and Interactive Intelligence, Avtex is truly a breadth and depth provider of customer experience technology solutions. Find out more about Avtex online at www.avtex.com or follow Avtex on Twitter at @avtex.
Sitecore is the global leader in customer experience management software. Sitecore delivers highly relevant content and personalized digital experiences that delight audiences, increase loyalty and drive revenue. With Sitecore’s experience platform, marketers can own the experience of every customer that engages with their brand across every channel. More than 3,500 of the world's leading brands –including American Express, Carnival Cruise Lines, easyJet, and Heineken – trust Sitecore to help them deliver the meaningful interactions that win customers for life.