KNOXVILLE, Tenn. -- (BUSINESS WIRE) -- Today, PerfectServe – the intelligent, unified clinical communications platform company – announced a new and complimentary webinar series featuring insight from prominent health system leaders and industry experts. Designed to address the clinical communications and workflow challenges faced by healthcare provider organizations of all shapes and sizes, the webinar series offers real-life examples of how to improve clinical communications and workflow, in addition to addressing key industry issues like HIPAA compliance and mobility.
“Because of the mobile workflow of clinicians, healthcare leaders must prioritize developing an effective secure, streamlined communications and mobility strategy enterprise wide that extends beyond simple device to device texting,” said Terry Edwards, president and CEO of PerfectServe. “These interactive events enable us to collaborate with our customer and industry experts to share proven approaches to achieving a HIPAA-compliant clinical communications strategy, which supports our company’s mission to bring valuable tools to the market.”
On Thursday, December 12, 2013 from 2:00 to 3:00 p.m. ET, the series will continue with an interactive webinar titled “Clarifying the confusion around HIPAA Security: The path to HIPAA compliance requires a strategy, not just an App.” Hosted by PerfectServe chief technology officer Don Dally and Bob Chaput, Founder and CEO of Clearwater Compliance, LLC, the session will provide insight on how to develop risk mitigation strategies, prevent breaches and protect patient data and information based on firsthand experience. Attendees will take away best practices for how to evaluate security risks and clarification on the blurred lines that remain after the final Omnibus ruling. Health system and hospital executives are encouraged to attend the event for proven insights on developing a HIPAA-compliant clinical communications strategy. More information on how to register can be found here.
Last month, the series included a webinar titled “Clinical Communication and Collaboration: Eliminating the Breakdowns Between Physicians and Nurses,” which featured PerfectServe president and CEO Terry Edwards alongside Scott Raymond, RN, BSN, MHA, INF, Orange Coast Memorial Medical Center. Highlighting Orange Coast Memorial Medical Center’s successful implementation of clinician-to-clinician communications tools, Raymond and Edwards shared best practices to eliminate communication breakdowns between physicians and nurses. With culture change, unified communications and the right, secure technology, Orange Coast Memorial Medical Center was able to transform its process, realize significant gains and sustain improvement over time. The webinar replay can be found here.
In September, PerfectServe hosted a webinar titled “Improving Clinical Communications at Dignity Health's St. Joseph's Medical,” which featured Susan McDonald, MD, VP of Medical Affairs, St. Joseph’s Medical Center and PerfectServe president and CEO Terry Edwards. Highlighting St. Joseph’s Medical Center’s initial implementation of the PerfectServe clinical communications platform, McDonald and Edwards shared benefits including enhanced patient throughput, improved clinical outcomes and patient satisfaction. The webinar replay can be found here.
PerfectServe is a single, intelligent, unified communications platform that connects clinicians across the care continuum. The company helps providers improve patient outcomes and operational efficiency by removing communications process variability and speeding contact cycle times between clinicians. More than 30,000 physicians in organizations such as Advocate Healthcare, Ascension Health, MemorialCare, the WellStar Health System, Hoag, the St. Joseph Health System and Orlando Health rely on PerfectServe to enable faster interventions, increase physician alignment and satisfaction, provide nurses more time for direct patient care and reduce HIPAA-compliance risk. Headquartered in Knoxville, Tenn., PerfectServe was incorporated in 2000.