IRVINE, CA -- (Marketwired) -- 02/11/14 -- Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba -www.telecom.toshiba.com) today announced that its Call Manager Mobile unified communications mobility solution for VIPedge has been named a winner of a 2014 CUSTOMER Product of the Year Award by TMC, a global, integrated media company. The 16th Annual Product of the Year Award winners list appears in the January/February 2014 issue of CUSTOMER magazine: http://customer.tmcnet.com/.
"We are honored to receive the 2014 CUSTOMER Product of the Year Award for our Call Manager Mobile unified communications mobility solution for VIPedge," said Brian Metherell, vice president and general manager of Toshiba America Information Systems Inc., Telecommunication Systems Division. "Toshiba has designed its Call Manager Mobile for today's BYOD world, empowering users of Toshiba's VIPedge cloud-based business telephone solution to communicate where, when, how and with whom they want on the mobile devices of their choice."
"On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Toshiba with a 2014 Product of the Year Award," said Rich Tehrani, CEO, TMC. "Toshiba's Call Manager Mobile unified communications mobility solution has proven deserving of this elite status, and I look forward to continued innovation from Toshiba in 2014 and beyond."
Call Manager Mobile Empowers Mobile Users to Access Toshiba's VIPedge
Built on HTML5, Call Manager Mobile empowers Apple® iPhone® and Android smartphone users to access Toshiba's VIPedge cloud-based business telephone solution. With Call Manager Mobile, users are empowered to take their office calls, instant messages, and visual voice mail on their mobile phones just as if they were at their desks.
Call Manager Mobile has been upgraded for Apple iOS 7, empowering iPhone iOS 7 users to access Toshiba's VIPedge cloud-based business telephone solution. It is also compatible with iOS 5 and iOS 6.
Enhanced Presence Features Help Users Quickly Find Each Other
Call Manager Mobile provides telephone and XMPP-based enhanced presence state information. Each VIPedge customer will receive his or her own XMPP server instance for an additional level of flexibility and security. Coming soon, Call Manager Mobile will federate with Microsoft Lync® and Google Chat, among others.
Single and Group Instant Messaging Improves Communication
Call Manager Mobile handles single and group instant messaging sessions. Multiple simultaneous sessions are supported, enabling users to better communicate with others. Users also have the ability to send broadcast messages.
Single-number Reach for Incoming and Outgoing Calls
Call Manager Mobile integrates with Toshiba's IPMobility solution, providing single-number reach for both incoming and outgoing calls, so users only need to provide their office telephone numbers to make and receive calls on multiple endpoint devices. With IPMobility integration, users are also able to access advanced system calling features, including direct-extension dialing, call transfer, call record, and more.
Call Manager Mobile for Android and Apple iPhone iOS are now available from Authorized Toshiba Dealers nationwide. New Call Manager releases for Microsoft® Windows®, Apple OS X®, and other platforms will be announced soon.
Call Manager Mobile Application Downloads:
Download Call Manager Mobile for iOS 7, 6 or 5 here:
Download Call Manager Mobile for Android here:
About TMC's CUSTOMER Magazine
TMC's CUSTOMER magazine premiered in September 2012 and is the industry's new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; Mobile Payment Conference; Software Telco Congress; Super Wi-Fi Summit - The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo III; Fitness and Sports Wearable Technology (FAST) Expo II, WebRTC Conference & Expo IV; and more.
For more information about the CUSTOMER 2014 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.
About Toshiba America Information Systems Inc.
Telecommunication Systems Division
Toshiba America Information Systems Inc., Telecommunication Systems Division is one of the three business units of Toshiba America Information Systems Inc. (TAIS) and offers business communication solutions for SMB enterprises and enterprises with multi-site or regional locations. Toshiba's VIPedge cloud-based business telephone solution supports up to 500 users, and the IPedge and Strata CIX systems support from 8 to 1,000 users and offer Voice over IP, voice mail and unified messaging, conferencing and collaboration, unified communications applications, networking, mobility and more. Together with Toshiba's PCs, tablets, copiers, and surveillance video cameras/recorders, Toshiba's Telecommunication Systems Division helps enterprises maximize business efficiency in communications and mobility. Headquartered in Irvine, Calif., TAIS is an independent operating company owned by Toshiba America Inc., a subsidiary of Toshiba Corporation.
For more information, visit www.Telecom.Toshiba.com.
Toshiba Corporation is a world-leading diversified manufacturer, solutions provider and marketer of advanced electronic and electrical products and systems. Toshiba Group brings innovation and imagination to a wide range of businesses: digital products, including LCD TVs, notebook PCs, retail solutions and MFPs; electronic devices, including semiconductors, storage products and materials; industrial and social infrastructure systems, including power generation systems, smart community solutions, medical systems and escalators and elevators; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 590 consolidated companies, with 206,000 employees worldwide and annual sales surpassing 5.8 trillion yen (US$61 billion). Visit Toshiba's web site at www.toshiba.co.jp/index.htm.
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