CARLSBAD, CA -- (Marketwired) -- 03/24/14 -- MaintenanceNet, Inc., the leading provider of service annuity solutions, today announced its Co-founder and President Shayne Skaff, along with its industry-leading service revenue automation technology, were honored with Silver and Bronze Stevie® Awards in the eighth annual Stevie Awards for Sales & Customer Service.
The Bronze Award was earned in the category of "Best Use of Technology in Sales" in recognition of the channel enablement capabilities of the MaintenanceNet Service360® Auto Quote solution. MaintenanceNet was honored for improving sales force effectiveness, increasing service renewal sales and optimizing customer satisfaction for a key customer -- a leading value-added distributor -- and the more than 20,000 reseller partners that it serves. The distributor leveraged Auto Quote's data-driven, campaign management features to deliver approximately $23 million in service quotes to the market on behalf of its resellers each month in 2013.
"We're proud to see our technology have such a profound impact on our customer's sales and business processes, making it possible for the distributor to improve sales force effectiveness by eliminating manual steps while also decreasing sales costs," said Kelly Crothers, VP of Marketing, MaintenanceNet. "We'd like to thank the Stevie Awards organization for recognizing the value that our service revenue automation solution offers, and we extend our thanks to our customer for working in partnership with MaintenanceNet to achieve our mutual business goals."
The customer-branded MaintenanceNet platform and its automated service renewal quotes serve as a powerful channel enablement tool that helps the distributor's resellers sell the right service offerings while also assisting end customers in making the right service choices. By streamlining complex, multi-tiered sales processes, the solution allows resellers to quickly capitalize on high-volume, low-dollar service renewals. With automated, proactive e-mail notifications delivered to customers in advance of expiring service contracts, the platform also assists sales agents with ordering unattached services (products sold without service agreements) and offers web-based visibility into relationships across contracts, assets, partners and end customers for improved communication and management.
MaintenanceNet Co-founder and President Shayne Skaff Honored for Sales Leadership
With more than a decade of IT channel sales experience, Skaff was recognized with a Silver Stevie Award in the category of "Senior Sales Executive of the Year." Skaff was honored for his technology industry sales leadership and for driving valuable business relationships for MaintenanceNet with industry powerhouses and top brands including Comstor, Panasonic, APC and Azlan. Beyond firmly establishing MaintenanceNet as a global leader in the service sales automation market, in 2013, he was instrumental in doubling the company's European business and operations and delivering more than 2.5 billion service quotes and hundreds of millions of dollars in new revenue streams on behalf of its customers worldwide.
MaintenanceNet empowers the world's leading manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet's success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for manufacturers. MaintenanceNet's Service360 cloud-based platform and Campaign Management solution expedite and automate sales processes, and provide a channel-friendly approach to service quoting, ordering and renewing. For more information, visit www.maintenancenet.com or call 866-699-7212.
MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.