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Nex-Tech Wireless Selects TrueCall® RAN Geoanalytics Platform for New LTE Network; Becomes 10th US LTE Operator to Commercially Deploy TrueCall

Companies mentioned in this article: Newfield Wireless

BERKELEY, Calif. -- (BUSINESS WIRE) -- Newfield Wireless, a Tektronix Communications company and pioneer in next-generation Radio Access Network (RAN) geoanalytics, today announced Nex-Tech Wireless has deployed its TrueCall® platform to support the operator’s LTE network. Nex-Tech is the 10th deployment of Newfield Wireless’ TrueCall® LTE covering a combined total of more than 100 million subscribers.

Nex-Tech Wireless, a Kansas-based regional mobile operator, recently launched its 4G LTE network and a number of new smartphones. The operator first deployed TrueCall for its CDMA network in 2008.

TrueCall is a RAN geoanalytics platform that geolocates and analyzes every subscriber event on the LTE network, capturing and correlating data from the network in real time. With it, Nex-Tech Wireless can:

  • View all its networks one subscriber experience at a time
  • Optimize its CDMA and EVDO networks as the LTE network expands
  • Analyze the impact of new devices on the network
  • Enable customer support representatives to troubleshoot customer experience and device issues based on real-time and historical data
  • Provide more detailed data to performance engineers after support calls to address the root cause of subscribers’ issues
  • Improve subscriber experience
  • Reduce network engineering and optimization costs

“TrueCall has helped our operations to improve subscriber experience and reduce cost of customer retention and network optimization,” said Jon Lightle, CEO of Nex-Tech Wireless. “We began utilizing TrueCall LTE prior to the launch of 4G LTE services to make sure that we are on top of delivering the assured experiences to our subscribers from day one.”

In February 2014, Newfield Wireless announced TrueCall can now benefit 90 percent of LTE networks worldwide with its integrated support of nearly all major vendor network-technology combinations.

“TrueCall is a dynamic real-time tool for network optimization that will help smooth Nex-Tech Wireless’ transition to a new LTE network,” said Marc Bensadoun, CEO of Newfield Wireless, a Tektronix Communications company. “Our platform will enable Nex-Tech Wireless to closely monitor cell site and device performance, respond to unexpected service changes and diagnose and troubleshoot subscriber concerns, among many other use cases.”

Bensadoun is speaking at 10am March 28 at International Wireless Communications Expo 2014 in Las Vegas.

About Nex-Tech Wireless

Nex-Tech Wireless, a subsidiary of Rural Telephone, Golden Belt Telephone and Mutual Telephone, is a premiere wireless provider offering high-tech wireless solutions to residents in 43 counties of central and western Kansas as well as local coverage to 4 counties in Colorado. Nex-Tech Wireless focuses on providing its customers cutting edge technology including data and mobile services, as well as the latest wireless equipment and competitive wireless plans that provide nationwide coverage. For more information, visit www.nex-techwireless.com or call 877-621-2600.

About Newfield Wireless

Newfield Wireless, a Tektronix Communications company is a pioneer in next-generation RAN geoanalytics and a recognized leader in advanced cell-planning services. The company’s real-time RAN geoanalytics platform, TrueCall®, unlocks rich user experience and location data enabling mobile operators to optimize mobile network performance and subscriber experience, maximize service assurance, reduce network costs, monetize subscriber data and optimally plan network investments. TrueCall supports multi-vendor technologies and delivers an end-to-end network view, enabling operators to view their entire networks in real-time, one subscriber experience at a time. With TrueCall, some of the world’s largest and most advanced mobile network operators are managing the increased complexity, cost and operational challenges of LTE, VoLTE, small cells, SON, HetNets and more. For more information, visit newfieldwireless.com and connect at Twitter.com/NewfieldWireles.


Copyright © Business Wire 2014
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