DALLAS, TX--(Marketwired - April 01, 2014) - ACE Data Recovery, a subdivision of the ACE Data Group, LLC, announced today that they have significantly expanded their partnership with Dell. ACE Data Recovery is now a part of Dell's ProSupport Collaborative Assistance Program. ACE Data Recovery is one of only two companies in the United States that Dell recommends for data recovery to their Enterprise customers and individual consumers. This includes EqualLogic SAN and other RAID array recoveries, hard drive recoveries, SSD, flash drives, and even tape recoveries.
Dell's Collaborative Assistance Program is made up of only 50 companies and includes prominent names like Oracle, IBM, Cisco, Intel, EMC, SAP, and Symantec. The main idea behind the program is to have companies with expertise in hardware and software to work in tandem with Dell's ProSupport organization to significantly improve the customer experience and to decrease resolution times.
ACE Data Group CEO, Charles Walker, praised the collaboration program, "Dell has always been driven by doing what is best for their customers. This collaboration of the industry's top companies is another example of their dedication to their customer's success and we are proud to be a part of it."
Toward that end ACE Data Recovery developed the ACE EqualLogic Enterprise Recovery Manager for Dell. This unique product is a combination of custom designed and built hardware and software that permits their data recovery engineers to quickly retrieve critical data from all types of EqualLogic arrays. Also available to Dell customers is the ACE Remote Recovery Manager or ARRM. The ACE Remote Recovery Manager provides the ability to retrieve data from logically damaged drives directly at the client's site. Using a highly secure connection into the client's local server from one of ACE Data Recovery's full-service labs, ARRM allows engineers to determine the extent of the corruption and to recover the data safely and quickly.
"Our Research & Development team is always looking for ways to improve the speed and accuracy of our recoveries," stated ACE Data Group CTO, Yevgeniy Tolkunov. "This collaboration with Dell will provide a huge benefit and cost savings to their customers who need to recover their critical data whether it is on an EqualLogic array or a tablet SSD drive."
About ACE Data Recovery
ACE Data Recovery is a part of ACE Data Group LLC, one of the top providers of computer forensic and data recovery services to customers all over the world. Since 1981 ACE Data Recovery work with any type of media including HDD, SSD, RAID, SAN, NAS, flash drives, and tapes. They also offer a wide range of computer forensic services including E-Discovery and Expert testimony. Their Headquarters are in Dallas, TX, with additional labs in Chicago, IL, Houston, TX, and Falls Church, VA. They also have Service Centers in Austin, TX, New York City, NY, Orlando, FL, Philadelphia, PA, and Washington, DC. For additional information visit website at: http://www.datarecovery.net or call at 877-304-7189.
Steven B. Aldridge
Global Sales & Marketing
ACE Data Group