TAMPA, Fla. -- (BUSINESS WIRE) -- m-ize, the leading provider of Smarter Customer Engagement solutions, is proud to be hosting an upcoming webinar Detecting and Preventing Warranty Fraud Using Predictive Analytics.
During the session an expert panel will discuss how predictive analytics can drive cost savings through elimination of warranty fraud. The webinar will be presented live Wednesday, May 7, 2014 at 1:00 EDT.
Warranty claims fraud is currently costing manufacturers billions of dollars annually. Recent studies indicate that up to 10% of warranty costs are related to claims fraud.
Companies suspect warranty fraud, but are not sure of the extent, or ways to eliminate it. Existing tools and methods to detect warranty fraud are complex and expensive, causing manufacturers to unwillingly bear excessive costs.
Terry Hawkins, President of the Global Warranty and Service Contract Association, and advisor to m-ize, reports, “Excess warranty payments have been a real and thorny issue for the industry and companies can quickly add millions to their bottom line with effective warranty fraud analysis solution in place.”
Predictive Analytics is the next step in Business Intelligence, helping manufacturers reduce fraud and improve processes. Applied to business, predictive models are used to analyze current data and historical facts in order to better understand customers, products and partners as well as identifying potential risks and opportunities for an organization.
Featured in a recent Warranty Week article, m-ize CEO Ashok Kartham said, “m-ize is bringing cloud based warranty fraud detection capabilities to reduce the cost, time and expertise needed to realize immediate benefits by leveraging the leading predictive analytics platform powered by IBM SPSS.”
In addition to the moderator, Warranty Week Editor, Eric Arnum, the panel for this webinar includes:
Together these four individuals represent decades of expertise in the warranty space. Their combined level of understanding related to warranty chain management and appropriate solutions is unmatched in the industry.
Live Q & A with the audience will follow the presentation. For more information and to register for the event, please visit: http://info.m-ize.com/detecting-and-preventing-warranty-fraud-using-predictive-analytics