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TM Forum Live! in Kuala Lumpur Puts Service Providers in the Driver’s Seat for Improving Agility and Customer Experience

Companies mentioned in this article: TM Forum

MORRISTOWN, N.J. -- (BUSINESS WIRE) -- In today’s digital world, customer experience and big data analytics are at the heart of running a successful business, and embracing virtualization is key to agility and improving the bottom line. To address these topics and more, TM Forum is taking its flagship TM Forum Live! conference series on the road to Kuala Lumpur, Malaysia, Sept. 2-3, with an agenda targeted specifically for the ASEAN marketplace.

TM Forum Live! Becoming an Agile, Super-effective Business, at the Prince Hotel in Kuala Lumpur, addresses the challenges facing service providers in Asia and beyond, including creating more relevant customer experiences; building an agile business; turning networks into IT resources; and understanding the role of network functions virtualization (NFV) and software-defined networking (SDN), and more.

The two-day conference spotlights exclusive keynote presentations from leading service providers and enterprises, and features over 25 industry speakers and experts from leading communications companies in the ASEAN region. The event’s agenda includes up to 25 sessions with real-world case studies, first-hand experiences and practical guidance on several of the industry’s most important topics, such as:

  • Transforming to a digital business
  • Decreasing costs and increasing efficiency
  • Virtualizing everything
  • Managing the complexity of virtualization
  • Putting big data at the heart of a digital business
  • Delivering value and increasing revenue
  • Getting the customer experience right in the age of social media

“TM Forum Live! in Kuala Lumpur provides vital insight from both regional and global players to help service providers grow their bottom line by improving agility and customer loyalty while decreasing cost and risk,” says Keith Willetts, chairman, TM Forum. “This unique event shares the Forum’s thought leadership in building a digital business, and gives delegates the guidance they need to succeed through engaging sessions, roundtables and networking opportunities. It’s truly a one-of-a-kind opportunity to come together with business leaders in one of the fastest growing economic regions in the world.”

Don’t miss the opportunity to be part of the conversation at TM Forum Live! in Kuala Lumpur. The Call for Speakers closes on May 9th. For more information on topics and requirements, contact TM Forum members and non-members are encouraged to submit.

The TM Forum Live! conference series brings together all the elements of TM Forum’s focus on leading the successful transformation of service providers and enterprises to succeed in the digital world. TM Forum Live! in Nice, France, features its industry-leading Excellence Awards. TM Forum Live! Becoming an Agile, Super-effective Business is set for Sept. 2-3, in Kuala Lumpur, Malaysia. TM Forum Live! Digital Disruption is slated for Dec. 8-10, in San Jose, Calif.

Please contact TM Forum’s event sales team at to discuss sponsorship packages.

About TM Forum

TM Forum is a global trade association trusted by the world’s largest enterprises, service providers and suppliers to help them continuously transform to succeed in the digital economy. We help our members reduce costs and risks, improve business agility and grow their business through a wealth of knowledge, tools, standards, training and practical advice.

We bring together more than 85,000 professionals from 900+ member companies to share experiences, collaborate and rapidly solve critical business challenges including IT transformation, business process optimization, big data analytics, cloud management, customer experience management and cyber security. Our three strategic programs—Agile Business and IT, Customer Engagement and Open Digital —enable us to provide a platform for overcoming the barriers to an open digital world. For more information about TM Forum, visit

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