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ACE Worldview Now Provides Multinational Clients Online Access to Claims and Detailed Loss Information

Companies mentioned in this article: ACE Group

PHILADELPHIA -- (BUSINESS WIRE) -- ACE Group today announced a significant enhancement of its ACE Worldview® portal to provide its multinational clients with online access to claim and detailed loss information for all multinational lines of business. Key features of this enhancement include online display of loss data, multiple export functions for downloading loss data; loss reporting tools allowing users to setup customizable, recurring reports; and a loss alerts function for triggering email notifications for designated claim criteria.

ACE Worldview is an award winning virtual platform, first introduced in 2010, and is designed to meet the distinctive needs of multinational risk managers and their insurance brokers to enable them to monitor the status of their entire global program, obtain copies of local insurance policies and certificates, and access proprietary research tools. Numerous other features, including access to program contacts, multinational standards, policy issuance monitoring, and other detailed reports are customizable to each client’s unique needs.

“The role of the multinational risk manager continues to evolve,” commented Joseph Clabby, Division President, ACE Global Accounts, ACE Group. “There is a clear need for powerful technology tools that enable accurate and efficient tracking of program activities across the globe, and our clients have found ACE Worldview to be a useful tool. This enhancement represents further investment and commitment to delivering ACE’s global capabilities to multinational clients and brokers.”

“Our investment in ACE Worldview is ongoing,” added Gary Kramer, Senior Vice President, Global Services, ACE Global Accounts. “We work collaboratively with our clients and brokers to continually identify ways ACE can deliver enhanced technology, which better streamlines the administration of global data and information associated with these complex international programs. Access to loss data, including financial values and descriptive information makes ACE Worldview a comprehensive risk management resource.”

ACE Worldview features various application pages to enable risk managers to manage policies and monitor activities. In addition, it provides customized reporting tools for management and tracking.

Key Features:

  • Program Summary: allows tracking of insurance program activities across the global ACE network. This is updated daily from ACE’s proprietary multinational account system.
  • Document Library: Contains important documents that pertain to clients’ multinational program, such as implementation instructions, policies, claims bulletins, and other various program documents.
  • Report Center: Allows users to generate detailed reports showing the status and details of various activities. The report center will allow reports to be generated in multiple formats (PDF, Excel, and HTML) and stored for easy retrieval.
  • ACE Multinational Research: Powered in part by AXCO, a leading independent supplier of global insurance market information, the tool enables reporting and response to legislative and market practice changes which influence insurance programs on a daily basis. Through the ACE Insurance Directory, users access an online facility that enables evaluation of country-level insurance information by line of business, including changes in regulation and supervision as well as general market conditions. Additionally, it provides details on local network capability, such as company name, financial rating and contacts.
  • Loss Information: Links to ESIS Global RiskAdvantage® risk management information system. The tool provides claim updates, customizable dashboards, alerts, reporting, and modeling capabilities.

ACE Worldview continues to evolve. In 2013, the platform became available to ACE’s primary casualty customers to provide them with the benefits of ACE’s integrated technology solution, and further expansion is slated for 2014. When combined with the network of ACE’s strategically located global client executives, its extensive multiline insurance operations in 54 countries, its network partners in more than 100 additional regions, and its deep expertise and longstanding experience in serving its customers’ needs, ACE Worldview completes the total package to support clients’ management of their global risk programs. For more information, contact Gary Kramer at gary.kramer@acegroup.com.

ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Additional information can be found at www.acegroup.com.


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Contact:

ACE North America Communications
Carla Ferrara, 215-640-4744
carla.ferrara@acegroup.com