SAN FRANCISCO -- (BUSINESS WIRE) -- ServiceNow® (NYSE: NOW), the enterprise IT cloud company, today kicked off Knowledge14®, its annual global IT conference for CIOs, IT professionals, system administrators, developers – and all roles in between – using cloud services to transform service management across the enterprise. The conference theme, “The New Age of Service is Now,” describes how IT can empower the service-oriented enterprise by accelerating service delivery for other business functions like human resources, finance, facilities, legal and others. In its eighth year, Knowledge is expected to draw more than 6,000 IT and line-of-business professionals from some of the world’s most innovative companies and recognized brands. Knowledge14 will take place at the Moscone Conference Center in San Francisco. For more information or to register for Knowledge14, please visit knowledge.servicenow.com.
“Knowledge14 will put a spotlight on the service relationships that exist in almost everything that gets done, inside and outside of the enterprise. Defining, delivering and managing services is not exclusive to IT. IT just happens to have a model for it,” said Beth White, chief marketing officer, ServiceNow. “This week, attendees will experience how to transform the way work gets done across the enterprise, in this new age of service. And it’s happening now.”
General Session Keynotes
“Defining the Service-Oriented Enterprise” – Frank Slootman, ServiceNow president and chief executive officer, presents Tuesday, April 29 from 8:00 to 9:30 a.m. Pacific. Slootman will show how IT can use its successful roots to drive service transformation throughout the enterprise and deliver more value than ever seen before. The keynote includes a first-hand showcase of enterprise service management applications that produce considerable value for companies. Viewers can see how to automate the most mundane, tactical activities and enable IT to become heroes of innovation and drivers of the service-oriented enterprise.
“Empowering the Service-Oriented Enterprise” – Fred Luddy, ServiceNow founder and chief product officer, presents Wednesday, April 30 from 8:00 to 9:50 a.m. Pacific. Luddy will unveil the latest ServiceNow innovations that deliver a more intuitive user experience and transform professional and ‘citizen’ developers into ServiceNow Creators. Viewers will see how the threshold for app development has dropped with service-oriented applications that can be created by ordinary people faster and easier than ever before.
“Running the Service-Oriented Enterprise” – Dan McGee, ServiceNow senior vice president of engineering and cloud operations, presents Thursday, May 1 from 9:00 to 9:50 a.m. Pacific. McGee will discuss why the ServiceNow enterprise IT cloud is challenging traditional clouds by setting new industry standards for cloud scalability, security and availability. He will demonstrate how a true enterprise cloud can be transparent and customers can have a say about how their environments are managed. Attendees will experience a backstage tour of ServiceNow to understand how the company develops, monitors, manages and supports customer instances.
All three keynotes will be webcast live. To view the live stream of the conference keynotes, please go the Knowledge14 BuzzHub at community.servicenow.com. A replay of each webcast will be available later each day on the BuzzHub.
KPMG is the premier sponsor of Knowledge14 is for the third year in a row. The platinum sponsors are Accenture, BDNA, Cloud Sherpas and Fruition Partners. The gold sponsors include Apptio, Bomgar, EY LLP, FireScope, HCL. Infosys, Okta and Orange Business Services. Silver sponsors include Blazent, Deloitte LLP, Evergreen Systems, iGATE Technologies, Nashco Consulting Ltd., Power Assure, Tata Consultancy Services and Triad Technology Partners.
ServiceNow is the enterprise IT cloud company. We transform IT by automating and managing IT service relationships across the global enterprise. Organizations deploy our service to create a single system of record for IT and automate manual tasks, standardize processes and consolidate legacy systems. Using our extensible platform, our customers create custom applications and evolve the IT service model to service domains inside and outside the enterprise. ServiceNow transforms IT from the department of no to the department of now. For more information, visit www.servicenow.com.
ServiceNow, Knowledge and the ServiceNow logo are registered trademarks of ServiceNow. All other brand and product names are trademarks or registered trademarks of their respective holders.