SCOTTSDALE, Ariz., May 9, 2014 /PRNewswire-iReach/ -- Reputation Maxx knows that a business is nothing if it is not credible. Especially in the Internet-centered world of 2014, a credible business is a successful business. Nothing hurts a company's credibility more than a negative online landscape. While Reputation Maxx is known throughout the field of online reputation management as a pioneer in the industry, there are several steps that businesses can take to regain control of the way that they look online.
1. Give, give and give some more
When it comes to good corporate citizenship, businesses should always pick a charity or several charities to champion. These donations not only help out worthy causes, but it creates a sense of community within the company, ties the business to the community that it is located in, and more. Giving can also be applicable to social media. Interactions with others via retweets, direct messages and "shoutouts" promotes a sense of partnership within a business's social media fan base. Doing this will make individuals feel special and make them feel important in a sea of fans, making them more likely to tell others about your products and services.
2. Tell the truth
There are few things as damaging as disseminating lies to a consumer base, reveal the reputation management experts at Reputation Maxx. Time and time again, companies have lost countless amounts of money that stem from scandal and deception in the workplace, in their products and with their services. Consumers are smarter than ever before - they will most likely find out about whatever businesses are hiding. Therefore, it is better for the consumer to hear about whatever the crisis may be from the company itself and not from the media or rumors.
3. Make amends
If a crisis situation does arise and is blasted across the Internet and into the mass media, it is of the utmost importance that companies make amends in a timely and sincere way.
"Nothing is worse than an insincere apology from a high-ranking executive in a company that has done its community or industry wrong," said reputation expert Walter Halicki, CEO of Reputation Maxx. "When making a mass apology, make sure that it is heart-felt and provides a solution to the problem."
For more information on how to boost a business's credibility online, or for tips on how to regain control of an online landscape, contact the online reputation management experts at Reputation Maxx today.
Media Contact: Reputation Maxx, Reputation Maxx, 8773901597, email@example.com
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SOURCE Reputation Maxx