DUBLIN and BOSTON, May 12, 2014 /PRNewswire/ -- In celebration of National Small Business Week, Fleetmatics Group PLC (NYSE: FLTX), a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS), is sharing data-driven best practices for SMB success geared toward service businesses. Additionally, Fleetmatics executives are pledging a total of more than 500 hours to ACP AdvisorNet, an online mentoring program for veterans seeking career advice. National Small Business Week kicks off today and is being recognized in San Francisco, Kansas City, Boston and Washington D.C.
"Our company has been built on the success of small businesses for nearly a decade, and over the years, we've acquired an arsenal of tips on how technology can help them grow while still delivering the same personalized, timely service their customers demand," said Jim Travers, Fleetmatics Chairman and CEO. "Specifically, by tapping the power of business intelligence-driven insights, small businesses can utilize powerful, real-time data to control fuel costs, reduce labor costs, improve customer service and increase productivity, among other things."
Travers continued, "In addition to sharing our small business tips with the general public, we're dedicating our time and knowledge to America's veterans via a pledge to ACP AdvisorNet, a group that does outstanding work in helping vets prepare to enter the civilian workforce. We're passionate about this cause and about supporting service members in their quest for business success."
Following are some tips for achieving small business success:
Maximize Your Existing Resources
Small businesses are always on the hunt for growth opportunities, and thankfully, that doesn't always mean needing to invest in more staff or additional resources. Service-based small businesses can get more done by taking simple steps like smarter vehicle dispatching, reducing vehicle breakdowns by staying on top of maintenance, and cutting excessive overtime pay. These basic measures help small businesses to avoid adding staff as the business grows by making existing staff more efficient. Our FleetBeat Report, which provides a deep dive analysis of the ROI of commercial fleet telematics, found that, on average, customers with optimized vehicles increased fleet utilization by nearly 15%.
Lift the Cushion and Look for Change
Managing costs is a top priority for every small business, so it's important to have the right tools in place to reveal where your company may be leaking money. One easy way to cut costs, for example, is by reducing engine idling and harsh driving. FleetBeat reveals that fleet management technology can help businesses significantly reduce these issues, showing that optimized fleets can save an average of $45 per vehicle per month on fuel, based on then-current fuel prices, which equates to a total cost savings of $540 per vehicle per year. FleetBeat's results indicate that if all of North America's 18.5 million commercial vehicles on the road today were optimized with fleet management solutions, 573 million gallons of fuel a year could be saved, totaling approximately $2.2 billion.
Make Customer Service Your Secret Weapon
In an ultra-competitive small business market where every customer counts, it's essential to lead with customer service. For service-based businesses, shrinking your service delivery window, for example, goes a long way. Customer-centric measures like this help to remind customers that you value their time. This sense of appreciation breeds brand loyalty - the hallmark of a successful small business.
To hear more about how Fleetmatics customers have used fleet management technology to run their businesses smarter and more efficiently than the competition, check out the Fleetmatics blog. Here, you'll find insights from customers Case Snow Management of Boston, FatBoy Electric of Kansas City, South Bay Sedan and Limo Service of the San Francisco area, and Brasure's Pest Control Inc. of Selbyville, Delaware.
About Fleetmatics Group PLC
Fleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.
Fleetmatics Group's intuitive, cost-effective Web-based solutions provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to reduce operating and capital costs, as well as increase revenue. An integrated, full-featured mobile workforce management product provides additional efficiencies related to job management by empowering the field worker and speeding the job completion process quote through payment. Fleetmatics serves approximately 23,000 customers, with about 472,000 subscribed vehicles worldwide.
About ACP AdvisorNet
ACP AdvisorNet is a program of American Corporate Partners (ACP; www.acp-usa.org), a New York-based national nonprofit organization founded in 2008 to address veterans' career transition needs through two free programs: a nationwide veteran mentoring program, and an online network, ACP AdvisorNet (www.acp-advisornet.org), offering career, employment and small business advice through a Q&A platform.
Juli Burda, Fleetmatics
SOURCE Fleetmatics Group PLC