NEW YORK, NY--(Marketwired - May 29, 2014) - Infor, a leading provider of business application software serving more than 70,000 customers, today announced that the City of Moncton, located in New Brunswick, Canada, has completed an important step in its effort to deliver a step-change in public management through technology. The city has upgraded to the latest version of the Infor Public Sector suite (Hansen), including Infor Community Development Regulation (CDR), Work Management and Customer Relationship Management (CRM). Next, the city will implement Infor Ming.le™ to integrate information from these systems into a centralized, enterprise-wide collaboration platform to help optimize employee interactions and allow users to follow information via events, people, activities and tasks within their organization.
Key city officials elected to upgrade in order to remain current on their Infor applications and to benefit from the customer service functionality and added flexibility. The project, which was completed under budget in only five months, allows the city to more easily change and integrate new applications in the future.
Infor Public Sector delivers a complete suite of solutions specifically designed for all levels of government and public organizations. Currently used by more than 3,600 public organizations globally, including 16 of the 20 largest US cities and 19 of the 20 largest states, Infor Public Sector helps optimize capital investments, maximize revenue, improve cross-agency collaboration, and help public sector organizations to better serve the growing expectations of citizens. Learn more at www.infor.com/publicsector.
City of Moncton Quote
"This project has helped to simplify our daily operations by eliminating the need for employees to log in to multiple applications. Daily processes are now much more streamlined" said Ryan Sorrey, IT service delivery manager, City of Moncton. "Upgrading also allows us to benefit from recent innovations like Infor Ming.le, which will help us to deliver better service to citizens by promoting connectivity and collaboration between city departments."
"Infor continuously enhances our products for the public sector so we can help long-time customers like City of Moncton keep pace with evolving challenges and expectations from citizens," said Kevin Curry, senior vice president, Public Sector, Infor. "By using our latest applications in conjunction with innovations such as Infor Ming.le and Infor Motion, organizations can continue to enhance productivity and efficiency with a unified suite that is designed to meet industry-specific needs."
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About City of Moncton
The City of Moncton is located in Westmorland County in southeastern New Brunswick, Canada. Dubbed the "hub city" because of its central location and historic role as a railway and land transportation center, Moncton is positioned in the center of the Maritime Provinces. For more information, please visit www.moncton.ca.
Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. To learn more about Infor, please visit www.infor.com.
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