NEW YORK -- (BUSINESS WIRE) -- Accenture (NYSE:ACN) has launched the newest release of Accenture Duck Creek Claims designed to help property and casualty insurers process claims more quickly and efficiently and improve customer satisfaction.
Accenture Duck Creek Claims creates a new level of efficiency for claim adjusters through an improved user experience and faster reaction times. New features include:
“Customer service in the event of a loss is often a make or break opportunity for any insurance company,” said Michael A. Jackowski, global managing director of Accenture Duck Creek. “Our team is constantly looking at how technology can improve the user experience for both insurers and policyholders in these situations. We have enhanced our Accenture Duck Creek Claims software so that our clients can have a smooth, fast end-to-end claims management process that results in a quick and fair resolution and more satisfied customers.”
The Accenture Duck Creek Suite includes Duck Creek Policy, Billing, and Claims solutions, which can be implemented individually or as part of a broader migration strategy. The award-winning suite is designed to help property and casualty insurers of all sizes improve customer service and lower costs by enabling them to configure products, transact lines of business and process claims more efficiently.
Accenture is a global management consulting, technology services and outsourcing company, with approximately 289,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com.
Accenture Software combines deep technology acumen with industry knowledge to develop differentiated software products. It offers innovative software-based solutions to enable organizations to meet their business goals and achieve high performance. Its home page is www.accenture.com/software. For Accenture Duck Creek software, its home page is www.accenture.com/duckcreek. By applying its extensive industry knowledge to continuously enhance its software, Accenture helps insurers reduce operating costs, and drive growth through better customer interaction and product innovation.
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