AGOURA HILLS, Calif. -- (BUSINESS WIRE) -- TouchCommerce, the innovative leader in custom online engagement solutions for market leading brands, today announced that TouchCommerce will be participating at the fourth annual Siemer Summit, held at Casa Del Mar and Shutters on the Beach in Santa Monica, California on July 16-17, 2014.
The invitation-only summit focuses on relationship-building among key players in the digital media and technology industry. All segments of the digital media industry will be represented, including eCommerce, media, data, software, advertising, social and gaming. The two-day summit will include more than 500 digital media and technology leaders with presentations throughout the event timeframe.
At this event, George Skaff, chief marketing officer of TouchCommerce, will address the theme of emerging technologies to improve the omni-channel customer experience. Skaff will discuss the market opportunity and the company’s latest technology innovations, including advancements in mobile chat and its newest solution, TouchConnect, which enables contact centers to accelerate customer adoption of self-service through online engagement tools.
What: Improving the Omni-channel Customer Care Experience
Who: George Skaff, chief marketing officer, TouchCommerce
When: 10:30 a.m. PT on Thursday July 17, 2014
Where: Siemer Summit, Casa Del Mar and Shutters on the Beach, Santa Monica, California
Founded in 1999, TouchCommerce delivers results for market-leading brands with award-winning, innovative online engagement solutions that enhance customer experience, increase revenue and reduce support costs while using real time customer data analytics. For more information, please visit www.touchcommerce.com.