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Salesforce.com Expands Salesforce Wear Ecosystem with New Devices and Apps - Accelerates Momentum of Wearables in the Enterprise

Companies mentioned in this article: Salesforce.com

SAN FRANCISCO, Sept. 4, 2014 /PRNewswire/ -- Salesforce.com (NYSE: CRM), the world's #1 CRM platform, today announced continued growth and momentum around Salesforce Wear with Epson, Jawbone, Meta, Oculus and Vuzix joining the Salesforce Wear device ecosystem. The Salesforce Wear app ecosystem demonstrates the potential of wearable technology across industries with the introduction of enterprise apps built on the Salesforce1 Platform.

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Comments on the News

    --  "The explosive growth of Salesforce Wear has validated the need for a
        unified platform to bring together software companies, wearable device
        manufacturers and developers wanting to create apps that will enable
        companies to connect with customers in entirely new ways," said Daniel
        Debow, SVP of emerging technologies, salesforce.com.
    --  "ClickSoftware is embracing wearables as an exciting next step to drive
        great customer experiences, employee productivity and satisfaction,"
        said Mike Karlskind, VP of product marketing, ClickSoftware. "Workers in
        the field are often juggling multiple physical tasks, and having a
        device to monitor their safety or provide real-time prompts based on
        inputs from a wearable is making the future a reality for today's
        workforce."
    --  "With wearable solutions, Etherios is transforming device data into
        actionable information through the Internet of Things in order to better
        patients' lives," said Mike Dannenfeldt, SVP, Etherios. "Remote
        monitoring facilitated by wearable devices is enabling independence from
        the comfort of patients' own homes."
    --  "By leveraging technology from Meta's glasses and the Salesforce1
        Platform, customers will be able to walk into a car dealership, receive
        a pair of glasses and find themselves looking at a life-sized hologram
        of a vehicle of their choice," Adam Shames, head of strategic
        partnerships, Meta. "This customer experience combines the best elements
        of a face-to-face discussion and an experience that is much more
        engaging and meaningful than looking at brochures and chatting with
        someone behind a desk."
    --  "Accenture believes that wearable technologies have exciting use cases
        not only for consumers, in areas such as fitness and health monitoring
        and wearable fashion, but also powerful applications within the
        enterprise, enabling maintenance workers to quickly identify parts in
        the field, or allowing surgeons to connect with experts to get guidance
        on complicated procedures," said Brent Blum, lead of wearable technology
        practice, Accenture. "Through our experience working with leading
        clients on cutting edge consumer and enterprise deployments, we've seen
        first-hand the potential wearables have to transform the way people live
        and work. Like salesforce.com, we see a very promising future for
        wearable technologies and are pleased to be working together to deliver
        solutions in this area."

Salesforce Wear Momentum
Announced earlier this year, Salesforce Wear included the Salesforce Wear Developer Pack to empower developers to accelerate their ability to connect companies with their customers through wearable apps. The Salesforce Wear Developer Pack provides enterprise developers with sample code, documentation, demonstrations and reference apps for a growing list of devices. Salesforce Wear already includes support for Android Wear, ARM, Fitbit, Google Glass, Myo from Thalmic, Nymi from Bionym, OMSignal, Pebble, Philips and Samsung Gear II.

Additional Salesforce Wear Device Support
Building on the success of the device ecosystem, today Salesforce Wear extends support for additional wearable devices, including:

    --  Epson Moverio - Smart glasses
    --  Jawbone UP - Fitness tracker
    --  Meta Glasses - 3D smart glasses
    --  Oculus Rift - Virtual reality headset for an immersive 3D experience
    --  Vuzix M100 Smart Glasses - Android based wearable computing,
        communications and display system

New Enterprise Apps Demonstrate the Power of Wearables
The Salesforce Wear app ecosystem is comprised of a growing number of ISV's that are rapidly developing apps on the Salesforce1 Platform for a variety of industries across multiple devices. Available today on the AppExchange, Salesforce Wear apps include:

    --  2lemetry: With the connected SafetyCare wearable device, senior care
        patients can simply swipe across the screen of the wearable to request
        immediate assistance, allowing them to stay connected at home, and
        delivering rapid resolution to issues.
    --  Alpine Metrics: With Alpine Metrics' free app, Intelligent Forecasting,
        salespeople get instant access to important trends on their wearable
        device to better understand what's happening with their business and
        prioritize deals in real time.
    --  APX-Labs: Through the integration of the Skylight Platform, Salesforce
        Wear and several smart glass providers, APX-Labs is enabling field
        workers, such as telecom service technicians or utility workers, to
        quickly log a case in the Salesforce Service Cloud, all while they
        continue to work.
    --  Brivo Labs: Brivo Labs' identity access management application, NthID,
        works with Nymi's persistent identity authentication using a person's
        cardiac rhythm - a unique quality to every individual - to allow for
        safe, secure and easy access to both laptops and physical spaces.
    --  ClickSoftware: The ShiftExpert app from ClickSoftware works with devices
        such as the Samsung Gear II to enable employees to complete tasks such
        as clocking in and out, which are then automatically incorporated into
        timesheets.
    --  Etherios: Through a series of apps from Etherios, patients' health is
        monitored after leaving the hospital in real time through connected
        scales, blood pressure cuffs and pulse oximeters. Remote monitoring is
        enabling individuals to live healthier lives in the comfort of their own
        homes.
    --  FacialNetwork: Powered by FacialNetwork, the HospitalityID app provides
        customer service reps wearing smart glasses instant identification of
        guests. Through integration with Salesforce1, FacialNetwork can then
        access guest preferences helping users exceed customer expectations.
    --  Proximity Insight: Proximity Insight's app sends Android Wear
        notifications to staff when a VIP customer comes within range of their
        location, allowing them to create a personalized experience.

"By 2017, wearable devices will drive 50 percent of total mobile app interactions," wrote Roxane Edjlali, research director, Gartner in the "Adapt Your Information Infrastructure in the Age of Consumer-Centric Mobile Apps" report published May 6, 2014. "Mobile app data is often siloed, and IT leaders will find data from apps that use cloud-based information repositories even more diffuse."

Pricing & Availability

    --  Salesforce Wear Developer Pack is generally available and is included
        with all user licenses of Salesforce CRM and the Force.com Platform.
    --  The Salesforce Wear Developer Pack is available at
        http://developer.salesforce.com/wear

About salesforce.com
Salesforce.com is the world's largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements, including statements relating to future products and features. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize, or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make. Further information on factors that could affect the company's financial and other results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including the company's most recent Form 10-K. These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2014 salesforce.com, inc. All rights reserved. Salesforce, Salesforce1, Sales Cloud, Service Cloud, Marketing Cloud, AppExchange, Salesforce Platform, and others are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.

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SOURCE salesforce.com