NEW YORK -- (BUSINESS WIRE) -- CustomerTimes Corp., a leading mobile application developer and integrator of the cloud enterprise solutions, has received Salesforce1 certification for its solution CT Pharma. It is the first – and for now the only - vertical ISV solution for Pharmaceuticals and Lifesciences industries, running on Salesforce platform, receives Salesforce1 certificate.
CT Pharma helps the reps to improve segmentation of the customers, better understand each customer, identify problems, analyze needs and suggest solutions for problems. The customer with the help of eye-catching presentations is engaged into the conversation, which is driven through an adaptive story flow. The rep communicates with the customer in a unique, relevant and personalized way.
Having more than 7 years of successful Salesforce.com projects and a few dozens of enterprise customers using CT applications, CustomerTimes have built CT Pharma with mobility in mind. Users of CT Pharma are able to fulfill their daily tasks on any connected device – whether it is PC, tablet, or mobile phone.
Along with the Salesforce1 application, mobile users of CT Pharma can utilize mobile client for iPad and Android, providing powerful CLM engine, as well as flexible CRM offline functionality, which can be configured to any client needs without programming.
Powerful content-driven analytical tools of CT Pharma help to react quickly to the changes in the market and in the customer needs. This leads to better customer engagement and loyalty, stronger buy-ins from the reps and better sales, improves future marketing materials, effectiveness of the campaigns.
Overall, CT Pharma significantly increases sales and decreases marketing expenses, improves management of the field force and ROI.
Being official reseller, implementation partner and independent software vendor (ISV) of Salesforce.com, CustomerTimes provides implementation services and mobile applications to customers in 63 countries. Headquartered in New York, CustomerTimes Corp. has offices, representatives and re-sellers in more than 20 countries. CustomerTimes team consists of more than 300 consultants, developers, business analysts and mobile experts certified to deliver high quality Salesforce.com and mobile projects. With a track record of over 200 successful cloud technology implementations, we are helping our customers become more effective, better manage their customer relationships, and enhance their mobile experience.
For more information about CustomerTimes visit http://www.customertimes.com