TalkTo

Wednesday, January 23, 2013

• Hold Up - More than 80 Percent of People are Put on Hold Every Time They Contact a Business

  CAMBRIDGE, Mass., Jan. 23, 2013 /PRNewswire/ -- Waiting on hold drives us nuts! A new independent consumer study, commissioned by TalkTo (http://talkto.com), reveals how annoyed consumers are with the customer service phone experience and that more than half spend between 10-20 minutes per week on hold ... read more