BEDFORD, MA -- (Marketwire) -- 12/11/12 -- Acme Packet®  (NASDAQ: APKT), the leader in session delivery networks, today announced that TXU Energy, a market-leading competitive retail electricity provider, has deployed Acme Packet solutions to deliver secure and reliable Session Initiation Protocol (SIP)-based contact center services.
"Acme Packet solutions help us realize all the cost savings and operational benefits of an all-IP contact center without sacrificing security or service availability," said Tony Jurica, Sr. Manager IT Operations, TXU Energy. "By migrating to SIP, we were able to improve business agility while reducing equipment and operating expenses."
"Innovative companies like TXU are implementing SIP trunks and services to increase flexibility and contain costs," said Tim Ziemer, vice president of North America and Asia Pacific Japan sales, at Acme Packet. "The Acme Packet Enterprise Session Director helped TXU streamline deployment and allows them to enjoy PSTN-like service quality for VoIP communications."
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More about Acme Packet:
Acme Packet, APKT, TXU Energy, VoIP, voice over IP, Session Initiation Protocol, SIP, Contact Center, Genesys, Polycom
About TXU Energy
TXU Energy is a market-leading competitive retail electricity provider, powering the lives of more Texans than any other retailer. TXU Energy offers a variety of innovative products and solutions, allowing both its residential and business customers to choose options that best meet their needs, including exceptional customer service, competitively priced electricity service plans , innovative energy efficiency options, renewable energy programs and other electricity-related products and services. Visit txu.com  for more information about TXU Energy.
About Acme Packet
Acme Packet (NASDAQ: APKT), the leader in session delivery network solutions, enables the trusted, first-class delivery of next-generation voice, video, data and unified communications services and applications across IP networks. Our Net-Net product family fulfills demanding security, service assurance and regulatory requirements in service provider, enterprise and contact center networks. Based in Bedford, Massachusetts, Acme Packet designs and manufactures its products in the USA, selling them through over 309 reseller partners worldwide. More than 1,850 customers in 109 countries have deployed over 20,000 Acme Packet systems, including 89 of the top 100 service providers and 48 of the Fortune 100. For more information visit www.acmepacket.com .
Acme Packet, Inc. Safe Harbor Statement
Statements contained herein that are not historical fact may be forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements may relate to, the benefits of our products and solutions, including cost savings and flexibility. Such forward-looking statements do not constitute guarantees of future performance and are subject to a variety of risks and uncertainties that could cause actual results to differ materially from those anticipated or suggested in any forward-looking statements are contained in the Company's recent filings with the Securities and Exchange Commission, including those factors discussed under the caption "Risk Factors" in such filings.