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Forward Air Goes Live with Rating with 3G-TM Transportation Software

Posted: October 6, 2015 5:57 pm (UTC)

3Gtms’ Software Supporting High Volume Rating at Forward Air

Forward Air Goes Live with Rating with 3G-TM Transportation Software


3Gtms is playing a key role in Forward Air’s approach to quality customer service at reduced costs and greater operational efficiency. 3G-TM provides a scalable system that provides comprehensive rating capabilities and extensive tools for flexibility in customer pricing.

“Over the years, Forward Air has developed many systems to support a variety of services we provide our customers. Each of these systems has its own rating capabilities along with personnel who must maintain the rates. We were looking for a single rating solution, with the flexibility to handle a broad spectrum of rating scenarios, which would allow us to centralize our rates and our rate maintenance process,” said Glenn Adelaar, Sr. Vice President & CIO at Forward Air.

“The logistics services provided by Forward Air require consideration of multiple rating options,” said Mitch Weseley, founder and CEO of 3Gtms. “We delivered 3G-TM to provide access to any and all rating options, at actual costs, to enable our customers to select their best delivery option. The end result is to actually achieve savings, not just project them,” says Weseley.

“Working with 3Gtms we were able to go live quickly using their standard APIs for system integration. The 3G-TM’s system speed and performance enabled us to handle over 30,000 rate calls in the first week of operations, in real-time,” says Adelaar. “For Forward Air, since our customers book most of their shipments on-line or via EDI, we must be able to return a rate to the customer rapidly so customer has a positive experience on our website.”

About 3Gtms

3Gtms delivers order to settlement transportation management software (3G-TM) for shippers, brokers and 3PLs focusing on simplifying the process of complex transportation management. Built as a single system, 3G-TM manages the full transportation lifecycle including: rating, routing (including multi-stop and pool distribution optimization), tendering, tracking, tracing and settlement. 3G-TM transportation execution software provides embedded optimization allowing you make better shipping decisions that harness opportunities and address daily challenges. This allows you to build and planning and execution. Deployment options include on premise, hosted and SaaS, adjust or re-plan for the best cost and routing outcome helping transportation managers make better decisions, harness new opportunities, achieve cost savings, streamline processes and address the daily challenges of transportation.

For more information, visit:, or call us at 1.203.513.9336.

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